McDonald's

3.5
1098 reviews
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Business Details

8721 Seneca Trail South, Ronceverte, WV
24970, United States
(304) 645-2677
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8721 Seneca Trail South, Ronceverte, WV
24970, United States

Hours

Reviews

3.5
1,098 reviews
5 stars
349
4 stars
253
3 stars
216
2 stars
105
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently noted friendly and helpful staff, but also reported inconsistent service speed and order accuracy.

Food Quality

Food quality was described as hit or miss, with some customers enjoying their meals while others reported issues like cold or improperly prepared items.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some customers finding it acceptable while others noted it needed attention.

Drive-Thru Experience

Drive-thru service was often criticized for long wait times and order mistakes, although some customers had positive experiences.

Management Issues

Several reviews pointed to poor management and staffing challenges, impacting overall service and customer satisfaction.
  • JT
    Justin Thornton
    Oct 28, 2025
    4.0
    The staff is always friendly and willing to help. The food is hit and miss. This was our first dine-in at this location. The self order kiosk only half worked. The payment system was inoperable. The staff forgot one item that we ordered but very quickly fixed and the mistake. The dining area was mostly clean. It could probably use a good scrubbing but wasn't so dirty that we didn't want to stay to eat.
  • LP
    L P
    Sep 26, 2025
    4.0
    I went 2 days in a row using the drive thru only for my morning coffee. The window service is spotty. 2nd day I only got about 2/3 full. Had to walk back over to the window to ask them to fill my coffee cup. LOL.
  • MY
    Marta Young
    Sep 16, 2025
    1.0
    ordered on the app and they said I, ME, messed it up. then they reordered it after we waited for half an hour and then they bring out the food completely wrong and thrown in the bag carelessly. there was hair all over the straw and inside the bag. disgusting establishment and disgusting workers. never eat here unless you want to waste your time and money!! mcdonald’s please smfd
  • PM
    Potato Man
    Sep 12, 2025
    2.0
    My mcfriend waited a mcmonth to pay for his mcfood and ruined my mcsmile and it made me Mcmad and I was in a mchurry
  • SC
    Summer Chestnut
    Sep 12, 2025
    1.0
    Ordered a drive through pick up online in the app for someone else to pick up. Only got a basket of fries and the happy meal when I ordered a tri State bundle the 20 piece with a basket of fries and a happy meal. Called to get a refund— they said they could only refund if I have my card there in person which is an hour away
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Ronceverte, WV?

The McDonald's in Ronceverte, WV is open daily from 6:00 AM to 11:00 PM.

When is delivery available from this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.