Wendy's

4.1
644 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
307 West Main Street, Ripley, WV
25271, United States

Hours

Reviews

4.1
644 reviews
5 stars
310
4 stars
185
3 stars
80
2 stars
31
1 star
38

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

The quality of food was inconsistent, with several reviews mentioning cold, stale, or poorly prepared items.

Service Speed

Customers experienced slow service, particularly in the drive-thru, with some noting long wait times.

Staff Friendliness

While some staff were praised for being friendly and helpful, others were described as rude or unprofessional.

Cleanliness

The cleanliness of the establishment varied, with some customers noting clean dining areas while others reported unsanitary conditions.
  • AL
    Aeonian2100 (Spartacus Lagomorph)
    Dec 6, 2025
    4.0
    Food is usually good sometimes it just takes a little long LoL 😆
  • KS
    Kimberly Starcher
    Dec 2, 2025
    2.0
    Order through door dash and the last 3 times i have ordered they have forgotten nuggets. I call them to let them know they keep forgetting them and they say we have nothing to do with doordash no but you do put my order together I will not order from there again or even go to the store
  • NN
    Nick
    Oct 26, 2025
    1.0
    Had to order twice, wait 15 minutes with nobody in front of me, and they still got my order wrong both times. I'm not sure what planet "ten piece chicken nuggets" sounds the same as "bacon cheeseburger", but it's apparently the one this Wendy's is living on. They misheard it the same way twice, by two different people. I just wanted nuggets, and now I'm sad :( 0/10, the burgers weren't good either, and my sprite inexplicably tasted like froot loops, too, for some reason. Fries were fine, was the only thing they got right, though they forgot the ketchup I explicitly asked for.
  • ES
    Evan Stavrakis
    Oct 20, 2025
    1.0
    Usually not one to leave reviews, But the last few visits the food has been awful. Does that look good?
  • KB
    Kris Bales
    Sep 18, 2025
    2.0
    Apparently being able to read isn't a requirement to work in the kitchen. It's almost impossible to get a correct order.

Frequently Asked Questions About Wendy's

Is Ripley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Ripley?

The drive-thru at Wendy's in Ripley is open daily from 6:00 AM to midnight.