Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and misunderstandings during the ordering process.
Food Quality
Food quality was inconsistent, with complaints about cold, stale, or improperly cooked items, while some praised fresh and hot meals.
Service Speed
Service speed varied significantly, with some customers experiencing long wait times, especially in the drive-thru.
Cleanliness
While some reviews noted cleanliness in dining areas, others reported unsanitary conditions, particularly behind the counter.
Staff Friendliness
Customer service was hit or miss; some staff were described as friendly and helpful, while others were reported as rude or unprofessional.
NN
Nick
Oct 26, 2025
1.0
Had to order twice, wait 15 minutes with nobody in front of me, and they still got my order wrong both times.
I'm not sure what planet "ten piece chicken nuggets" sounds the same as "bacon cheeseburger", but it's apparently the one this Wendy's is living on. They misheard it the same way twice, by two different people.
I just wanted nuggets, and now I'm sad :(
0/10, the burgers weren't good either, and my sprite inexplicably tasted like froot loops, too, for some reason.
Fries were fine, was the only thing they got right, though they forgot the ketchup I explicitly asked for.
ES
Evan Stavrakis
Oct 20, 2025
1.0
Usually not one to leave reviews, But the last few visits the food has been awful. Does that look good?
KB
Kris Bales
Sep 18, 2025
2.0
Apparently being able to read isn't a requirement to work in the kitchen. It's almost impossible to get a correct order.
JS
Jared Suggs
Aug 25, 2025
1.0
I don't recommend. There food was cold and the bread was hard then when we asked for a hot sandwich with soft bread it was a big deal and they didn't want to make us a new one . By far the worst Wendy's I've ever eaten save your money for someone that likes there job and takes pride in what they do .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ripley, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ripley, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 372-3803.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ripley Wendy’s serve breakfast?
Yes, this Wendy’s location in Ripley, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Ripley?
The drive-thru at Wendy's in Ripley is open daily from 6:00 AM to midnight.
Does the Ripley Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Ripley?
Wendy's in Ripley accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at the Ripley Wendy's?
Delivery is available where offered. Check the Wendy's app or order.wendys.com to see if delivery is available at your address.
How can I provide feedback or contact the Ripley Wendy's location?
You can contact Wendy's Customer Care via live chat at their Contact page or call 888-624-8140. To reach the Ripley location directly, call (304) 372-3803.
Where is the Ripley Wendy's located?
Wendy's is located at 307 West Main Street, Ripley, WV 25271.
Are there other fast food restaurants near Wendy's in Ripley?
Yes, nearby fast food options include Arby's and Taco Bell, offering customers alternative dining choices close to Wendy's.
What nearby retail stores can customers visit after dining at Wendy's?
Nearby retail and convenience options include Rite Aid and Walgreens, where customers can shop or pick up essentials after their meal.
Are there nearby services for automotive needs near Wendy's in Ripley?
Yes, customers can visit Amtower Auto, Napa Auto Parts, and NAPA Auto Parts - Parts Supply Alliance, all close to Wendy's, for automotive parts and services.
What are the meal options served at the Ripley Wendy's?
Wendy's Ripley serves breakfast, lunch, and dinner with a variety of menu options.