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Taco Bell

3.5
(732 reviews)
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Business Details

631 West Main Street, Ripley, WV
25271, United States
(304) 372-7780
https://locations.tacobell.com/wv/ripley/631-west-main-street.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 631 West Main Street in Ripley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
631 West Main Street, Ripley, WV
25271, United States

Hours

Reviews

3.5
732 reviews
5 stars
252
4 stars
173
3 stars
128
2 stars
46
1 star
133

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported that the restaurant is understaffed, leading to long wait times and poor service.

Order Accuracy

Frequent complaints about missing items and incorrect orders were noted, with customers expressing frustration over the consistency of order fulfillment.

Food Quality

While some customers enjoyed the food, there were numerous reports of poor food quality, including incorrect preparation and unsatisfactory portions.

Customer Service

Reviews highlighted a lack of friendly service, with many customers experiencing rudeness from staff and inadequate responses to complaints.

Atmosphere and Cleanliness

Several reviews mentioned a dirty dining area and uncomfortable conditions, such as cold temperatures inside the restaurant.
  • SN
    Stephen Nivens
    Jan 2, 2026
    4.0
    Great Taco Bell but they need to hire more people. Their employees are totally swamped.
  • DH
    David Hayes
    Nov 30, 2025
    1.0
    Every single time we go through the drive thru they forget something in the order. Either hire people that can read or shut the doors and close it down.
  • MB
    Mike B
    Nov 17, 2025
    3.0
    not enough staff to there.
  • ER
    Ethan Rollyson
    Sep 30, 2025
    2.0
    Just ordered 45 minutes ago, not only did i specifically not want tomatoes, but also half of my order wasnt even given to me. While two of the three employees stood out front and watched
  • CC
    Cindy
    Sep 25, 2025
    1.0
    Less 0. Ordered early via Door Dash to avoid the long drive through wait. Showed order for pick up on entry, 50 min later no food. Asked them to cancel my order. Management needs to train folks on managing online orders. Staff were swamped.
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