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McDonald's

3.7
(738 reviews)

Business Details

3875 Charleston Road, Ripley, WV
25271, United States
(304) 372-6725
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3875 Charleston Road, Ripley, WV
25271, United States

Hours

Reviews

3.7
738 reviews
5 stars
305
4 stars
162
3 stars
117
2 stars
58
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Food Quality

The quality of food was inconsistent, with complaints about stale or reheated items, while some customers noted fresh and hot food on occasion.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of attention.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some noting clean conditions while others reported unsanitary issues.
  • BS
    Brittany Schoolcraft
    Feb 16, 2026
    1.0
    This McDonalds is horrible . We waited 30 minutes our food just to get old fry’s and nuggets. So disappointed in the food . We order chicken wrap and for chicken strips and the whole order was wrong. Tried calling but they don’t answer the phone
  • BB
    BigBongBubba
    Feb 15, 2026
    1.0
    Ordered several burgers. After waiting 30 mins, One bun was outright hard. The patties on the rest had obviously been in hot hold for hours. They had become crusty and shrank to half the size of normal patties. Apparently this is a common issue at this location. I wouldn't care to wait if the food was fresh, but to wait that long for food suitable only as dog food is outrageous.
  • SS
    Suzanne Simmons
    Jan 28, 2026
    2.0
    gooooooddd
  • JD
    Jeffery Dunn
    Jan 2, 2026
    1.0
    Get ready to need stuff like ketchup or dipping sauce and then get ready to be ignored by almost everyone. Do you know how many times McDonald’s messes up a simple order? 85% of the time. This one is worse. I ordered extra tomatoes and didn’t get any.
  • CP
    Chris Paxton
    Dec 22, 2025
    4.0
    About 2 years ago they got a new manager and older fellow and the food was awesome the service but now its bk to stail buns and mediocre food

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Ripley, WV?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer 24-hour drive-through service?

Yes, the drive-through is open 24/7, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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