Brand Certified
McDonald's
3.7(738 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3875 Charleston Road, Ripley, WV
25271, United States
Certified by McDonald's • Mar 01, 2026
(304) 372-6725
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
738 reviews
5 stars
305
4 stars
162
3 stars
117
2 stars
58
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Food Quality
The quality of food was inconsistent, with complaints about stale or reheated items, while some customers noted fresh and hot food on occasion.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of attention.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some noting clean conditions while others reported unsanitary issues.
- BSBrittany SchoolcraftFeb 16, 20261.0This McDonalds is horrible . We waited 30 minutes our food just to get old fry’s and nuggets. So disappointed in the food . We order chicken wrap and for chicken strips and the whole order was wrong. Tried calling but they don’t answer the phone
- BBBigBongBubbaFeb 15, 20261.0Ordered several burgers. After waiting 30 mins, One bun was outright hard. The patties on the rest had obviously been in hot hold for hours. They had become crusty and shrank to half the size of normal patties. Apparently this is a common issue at this location. I wouldn't care to wait if the food was fresh, but to wait that long for food suitable only as dog food is outrageous.
- SSSuzanne SimmonsJan 28, 20262.0gooooooddd
- JDJeffery DunnJan 2, 20261.0Get ready to need stuff like ketchup or dipping sauce and then get ready to be ignored by almost everyone. Do you know how many times McDonald’s messes up a simple order? 85% of the time. This one is worse. I ordered extra tomatoes and didn’t get any.
- CPChris PaxtonDec 22, 20254.0About 2 years ago they got a new manager and older fellow and the food was awesome the service but now its bk to stail buns and mediocre food
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Ripley, WV?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer 24-hour drive-through service?
Yes, the drive-through is open 24/7, every day of the week.
Can I get McDonald's delivered at any time?
Yes, McDonald's delivery is available 24/7 all week at this location.
What types of payment does McDonald's in Ripley accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's?
They offer DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup.
Is there a mobile app to order from McDonald's?
Yes, you can order via the McDonald's mobile app available on iOS and Android, or through McDonald's online ordering service.
Where is this McDonald's located?
It is located at 3875 Charleston Road, Ripley, WV 25271, USA.
What nearby fast food options are available around McDonald's Ripley?
Nearby you can find Chester's Chicken and Burger King for other fast food choices.
Are there any convenient stops near McDonald's for travelers?
Yes, Love's Travel Stop and Loves gas station are nearby, useful for parking and refueling when visiting McDonald's.
What automotive services can I find near McDonald's Ripley?
Nearby automotive services include CAT Scale (truck gas station), Love's Truck Care (truck repair and tire shop), Colt's Legacy Customs LLC (auto customization), and Ron's Car Clinic (automotive repair and tire service).
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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