Arby's

3.9
431 reviews
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Business Details

627 Main St W, Ripley, WV
25271, United States
(304) 372-4554
http://www.arbys.com/locations/us/wv/ripley/627-main-st-w/store-7500
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
627 Main St W, Ripley, WV
25271, United States

Hours

Reviews

3.9
431 reviews
5 stars
177
4 stars
129
3 stars
61
2 stars
32
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, improperly cooked, or not meeting expectations, leading to dissatisfaction.

Service Speed

While some reviews praised quick service, others noted slow service and incorrect orders, indicating inconsistency.

Cleanliness

Feedback on cleanliness was mixed; some customers found the restaurant clean, while others reported dirty tables and restrooms.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service and others noting unprofessional behavior or lack of attention.
  • ZK
    Zachariah Kushner
    Jan 1, 2026
    5.0
    The Arby's everyone wants when they go to Arby's...
  • LM
    Leella McCorkle
    Nov 16, 2025
    5.0
    The manager Alan is great!
  • SS
    Sharon
    Nov 8, 2025
    1.0
    The bathroom was dirty and smelled awful. The staff didn't look clean so we left without ordering.
  • SJ
    Steve Jerome
    Nov 2, 2025
    5.0
    You know what you're getting here, and this location executes it well. The drive-thru is super quick, and they never seem to mess up the order. Perfect for when you need a dependable meal without any fuss.
  • DG
    David Garrett
    Oct 10, 2025
    5.0
    Stopped here two nights around 11:00 p.m. for a late night dinner stuff was on point very friendly and not even upset that we were there an hour before they closed
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