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Arby's

3.9
(434 reviews)
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Business Details

627 Main St W, Ripley, WV
25271, United States
(304) 372-4554
http://www.arbys.com/locations/us/wv/ripley/627-main-st-w/store-7500
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
627 Main St W, Ripley, WV
25271, United States

Hours

Reviews

3.9
434 reviews
5 stars
178
4 stars
130
3 stars
61
2 stars
32
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, poorly prepared, or not meeting expectations, including complaints about specific items like sandwiches and fries.

Service Speed

While some reviews praised quick service, others noted slow service and incorrect orders, indicating inconsistency in performance.

Cleanliness

Several customers highlighted cleanliness issues, particularly in the dining area and restrooms, contrasting with a few positive mentions of cleanliness.

Staff Behavior

Customer experiences with staff varied, with some praising friendly service while others reported unprofessional behavior and lack of attention.
  • RR
    Royce
    Jan 19, 2026
    1.0
    Ok so the food was fine but they took a while and there was people arguing like crazy and I couldn't have peace
  • ZK
    Zachariah Kushner
    Jan 1, 2026
    5.0
    The Arby's everyone wants when they go to Arby's...
  • LM
    Leella McCorkle
    Nov 16, 2025
    5.0
    The manager Alan is great!
  • SS
    Sharon
    Nov 8, 2025
    1.0
    The bathroom was dirty and smelled awful. The staff didn't look clean so we left without ordering.
  • SJ
    Steve Jerome
    Nov 2, 2025
    5.0
    You know what you're getting here, and this location executes it well. The drive-thru is super quick, and they never seem to mess up the order. Perfect for when you need a dependable meal without any fuss.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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