Panera Bread

Reviews

• CM

  Colleen Marcum

  Jan 4, 2026
  5.0
  Panera is always a reliable go to place. You always know you'll get good food, clean environment and and nice atmosphere. The staff was friendly and helpful when i asked about Gluten Free items they offered. Not many options but the Autumn squash soup was delicious!
• RR

  Robert

  Jan 2, 2026
  2.0
  I’ve visited Panera Bread several times, hoping for a consistent and pleasant experience, but unfortunately, it has been anything but. Each visit seems to bring a new level of inconsistency, particularly with the service and food portions. When dining in, the portions are noticeably different compared to when I order takeout, which is both frustrating and disappointing. The overall cleanliness of the restaurant leaves much to be desired. Tables often go unwiped, and the floors could use more frequent attention. It doesn’t create the most inviting atmosphere for a meal. Moreover, the staff appears to be perpetually exhausted and unwelcoming. It’s as if they haven’t had enough rest before starting their shifts. Walking in, I’m met with silence rather than a friendly greeting, which sets a negative tone for the entire visit. Additionally, the parking lot needs more lighting. At night, it’s too dark, making it feel unsafe and uninviting. This is a significant concern for anyone visiting after dark. I hope Panera Bread takes these issues seriously and makes improvements, as it has the potential to be a great place to eat. Until then, I’ll be taking my business elsewhere.
• 22

  2ctheocean

  Dec 23, 2025
  1.0
  Have had multiple negative experiences here in the last month. 50/50 chance they will mess up even your simplest order even if there is no line. Good chance your food won't be ready in a reasonable amount of time, as they are chronically understaffed, or will be stolen off the shelves if you give them extra time to make it. If you're headed that way, the Martinsburg location is much better.
• BB

  Brandun

  Nov 25, 2025
  3.0
  I Used the self-service computer and it was super easy and clear to use. Depending on the time, the wait is about 8–12 minutes. But worth the wait if you decided to dine in. The place is spacious, great to do work, and the sandwiches and soups were delicious and priced right. Pretty happy about it.
• WS

  Werner Schmidt

  Nov 22, 2025
  2.0
  Ich war vor ca 1 Jahr schon mal mit meiner Frau hier, als wir die Tochter besuchten. Das Essen war damals, wie heute, von unterdurchschnittlicher Qualität. Keine Ahnung wie man fast 25$ für 2 kleine Suppen und halbe Sandwiches verlangen kann und obwohl diese nicht besonders schmecken immer noch Umsatz macht... Besonders sauber war die Wand an unserem Tisch auch nicht gerade. Hier wäre wirklich mal eine grundlegende Renovierung notwendig.

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