McDonald's

3.3
1230 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
108 Joshua M Freeman Blvd, Ranson, WV
25438, United States

Hours

Reviews

3.3
1,230 reviews
5 stars
369
4 stars
246
3 stars
218
2 stars
142
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of over 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Food Quality

Feedback on food quality was mixed, with some customers receiving fresh and well-prepared meals, while others reported cold or undercooked items.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of attention to customers.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and trash, impacting their overall experience.
  • CL
    Channing Leinen
    Nov 7, 2025
    2.0
    Terrible service. Always a massive weight at the drive through.
  • MA
    marilyn agosto
    Nov 5, 2025
    1.0
    The worst manager ever, I waited for 7 minutes at the drive , went straight to the window were you pay, not a person in sight, then went straight to the pick window to see if I could order there, amazing Latina lady, then comes the manager mad because I came to the window, the lady tried to explain but she was screaming, rude, and terrible. Don’t know her name, but she’s blond, and miserable. I was at this location Ranson WV at 2:40 pm. Look at your frikin cameras. You are losing your customers
  • WW
    William
    Oct 23, 2025
    1.0
    If you want to play monopoly, don’t come this McDonalds. I ordered 10 count large meal and got no stickers, I pointed it out and all they said was they don’t have it, I asked if I could get two empty boxes and the manager said no.
  • AJ
    Aaron Jordan
    Oct 23, 2025
    1.0
    Everything was up to par, but where's my monopoly peices. Both large fries and drinks didnt have them just the sandwiches. That's 4 chances to NOT win anything I'm losing out on. Lol.
  • KW
    Kriss Wilkerson
    Oct 14, 2025
    3.0
    Great staff but slow service

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on Joshua M Freeman Blvd?

McDonald's is open for dine-in from 5:00 AM to 10:00 PM every day of the week.

When is the McDonald's drive-thru open?

The drive-thru at McDonald's is available daily from 5:00 AM until 1:00 AM.