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McDonald's

3.3
(1251 reviews)

Business Details

108 Joshua M Freeman Blvd, Ranson, WV
25438, United States
(304) 724-1171
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
108 Joshua M Freeman Blvd, Ranson, WV
25438, United States

Hours

Reviews

3.3
1,251 reviews
5 stars
378
4 stars
248
3 stars
219
2 stars
143
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with some waiting over 30 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted issues with rudeness and lack of attention from employees.

Food Quality

The quality of food was inconsistent, with reports of cold, poorly cooked, or stale items, contributing to a negative dining experience.

Management Issues

Several reviews pointed to poor management practices, including being understaffed and inadequate training, which affected overall service quality.
  • TB
    Toni Banks
    Feb 14, 2026
    1.0
    Very poor service!!! Put a mobile order in at 10:40 am, it's breakfast they serve breakfast until 11am and the mobile app would only offer breakfast at that time. My son went to go pick it up (it's after 11 now) and he's told it's lunch we are not serving breakfast now you will have to cancel the order. The order was placed before 11 and it should have been taken care of, it was not placed after 11. Wasting the customers time!! Don't offer something if you can not fulfill the order!!! Very rude for you all to do!!! Customer service is very poor.
  • A
    Євген Іваниця
    Dec 31, 2025
    1.0
    Очікувати 20-ть хвилин, - МакДональдс, - це не припустимо! Рівень сервісу не відповідає тому, що декларує компанія, якщо б я керував цим закладом мені, було б соромно.
  • LL
    Lala
    Dec 29, 2025
    1.0
    Sat in the drive through I’m not lying for 30 min. I had time so I sat there but sheesh, for McDonald’s that’s crazy. Then I get to the window and they still make me sit at a parking spot to wait for my MOBIL order I had placed. They seem understaffed or I’m not sure. But I wouldn’t recommend this location if in a rush.
  • CM
    Carlton M
    Dec 17, 2025
    5.0
    Big Mac filet o fish quarter pounder french frie icy coke thick shake sundae and apple pie
  • 22
    2ctheocean
    Dec 6, 2025
    1.0
    A perfect example of what happens when management allows a place to be short staffed during lunch and dinner rushes on Weekends. I was coming in to pick up a door dash that should have been ready as it had been ordered over 15 minutes ago and was just two boxes of nuggets and french fries. There was a line of 7-8 people there and not a soul at the counter. Everyone was talking about how long they'd been waiting- average seemed to be over half an hour, with some claiming 45 minutes. One woman in front of me waited an hour for them to get her order wrong- and then they gave her the burger out of someone else's order to get her out of the way. One kept calling and asking for a refund The drive through seemed to be the priority- no one manning the front- I was waiting to pick up a doordash and ended up helping a customer use the machine to place her order so she could at least get her order in line (she had waited over 10 minutes). One grinch order sat over an hour in the pickup window. The staff were scrambling in the back, visably frantic and overwhelmed- but for some reason they were also running things outside to people despite the windows appearing to work? Update: EVEN WHEN THEY ARE SLOW, they suck. I stood there for 10 minutes with my bag five feet away and sealed trying to flag down an employee. There were two cars in the drive through the entire time and they were laughing and joking around.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on Joshua M Freeman Blvd?

McDonald's is open for dine-in from 5:00 AM to 10:00 PM every day of the week.

When is the McDonald's drive-thru open?

The drive-thru at McDonald's is available daily from 5:00 AM until 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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