Five Guys

4.4
808 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 38 Joshua M. Freeman Blvd. in Ranson is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
38 Joshua M. Freeman Blvd., Ranson, WV
25438, United States

Hours

Reviews

4.4
808 reviews
5 stars
498
4 stars
208
3 stars
57
2 stars
17
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries, noting their deliciousness and freshness, though some mentioned issues with soggy fries and incorrect orders.

Service Issues

Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and lack of communication from staff.

Cleanliness

The restaurant was often described as clean and well-maintained, with many customers appreciating the cleanliness of the dining area.

Staff Attitude

Many customers commented on the friendliness and efficiency of the staff, with several noting positive interactions.

Pricing Concerns

Numerous reviews mentioned that the prices are considered high for the food offered, with some customers expressing dissatisfaction with the value.
  • TC
    Tactical Castle
    Nov 15, 2025
    5.0
    Exactly what I expect every time. Great service, great food.
  • JH
    Joe Hatcher
    Nov 1, 2025
    5.0
    Always a friendly and welcoming atmosphere at this location. Store is extremely clean and well lit inside. As with all Five Guys locations, don’t forget your peanuts while you wait.
  • RS
    Randall Stewart
    Oct 21, 2025
    5.0
    Best hamburgers and fries in town. Fast service .
  • AJ
    aaliyah jaston
    Oct 16, 2025
    1.0
    Very upset honestly. I had an order placed on 10/16 @ 9pm where I placed two fries and when I came in was told that they couldn’t use the fryers at the moment (bc they were trying to get the store cleaned early clearly). This would’ve been fine if I were somehow contacted or given a heads up that I wasn’t going to be receiving what I had ordered after driving 20 mins. I came back in to get a refund receipt and was just given a receipt of my original purchase with no refund adjustment on there. There were plenty of employees in, a few of them just standing around, there and no customers. I’m very disappointed in the service and lack of communication.
  • KW
    Kriss Wilkerson
    Oct 13, 2025
    3.0
    Dining room fairly clean but after the line was helped and served their food all employees disappeared from front of house. weird also way to get robbed just saying

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.