Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
609 reviews
5 stars
198
4 stars
145
3 stars
113
2 stars
51
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, incorrect orders, and rude staff, indicating a need for better management and training.
Food Quality
Many reviews highlighted issues with food being cold, stale, or poorly prepared, leading to dissatisfaction among customers.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms, which negatively impacted their dining experience.
Staff Attitude
While some customers praised the friendliness of the staff, others reported negative interactions, suggesting inconsistency in customer service.
Operational Issues
Frequent complaints about broken machines (like the frappe machine) and being out of menu items contributed to customer frustration.
- JCJacob Cutlip4 days ago1.0Terrible service waited forever on our food very slowww
- APAngela Poulston4 days ago5.0Great 👍 thank you for your courteous service
- RRRachealOct 31, 20253.0Honestly, the only thing I usually order is Mocha Frappe's. So many times tho they'll say that they can't make them cause their machine is down.
- MCMichelle Daily (Chel)Oct 27, 20254.0Best Little Caesars out of all I've been to. Orders have always been corrected and fast service. Staff is always friendly and food is always great!
- MGmeranda gunnoeOct 21, 20255.0They seem to be hiring a new crew. Service was a little slow , but obviously they're training new people. Thanks for always doing the best you can to get our food out in a timely manor. At least they're trying!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 6:00 AM to midnight.
When is the McDonald's drive-thru open?
The drive-thru is open every day from 6:00 AM to midnight.
During what hours is delivery available from this McDonald's?
Delivery service is available daily from 5:15 AM to 11:30 PM.
Does this McDonald's offer curbside pickup for orders?
Yes, curbside pickup service is available at this McDonald's.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's has a drive-thru for convenient service.
Where is this McDonald's located?
It is located at 542 John Raine Drive, Rainelle, WV 25962, USA.
What nearby restaurants can I visit before or after McDonald's?
Nearby options include Pizza Hut, Subway, Dairy Queen, and another McDonald's location, great for varied dining experiences.
Are there any nearby convenience or fuel centers close to McDonald's?
Yes, Kroger Fuel Center and Go Mart convenience store are nearby, convenient for fueling up before or after your meal.
What other useful amenities are near this McDonald's?
Nearby amenities include the UPS Access Point location for shipping services, Rainelle Police Department, and Park Center Sporting Goods for active life needs.