Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
314 reviews
5 stars
174
4 stars
74
3 stars
32
2 stars
15
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Consistency
Food quality is inconsistent; some customers enjoy their meals while others report issues like undercooked items or incorrect orders.
Cleanliness
The restaurant is generally noted for its cleanliness, with some reviews highlighting well-maintained dining areas and restrooms.
Ice Cream
Ice cream products, particularly Blizzards, are frequently praised, although there are complaints about improper mixing.
Pricing Concerns
Several customers express dissatisfaction with rising prices, feeling that the quality does not match the cost.
- WFWayne FitzwaterOct 26, 20255.0We just got ice cream and it was delicious but they keep raising the prices
- DGDavid GunterOct 7, 20255.0Great service
- CCClint CollinsAug 23, 20255.0Ice cream machine always works here! Take a hint McDonald's
- CPC 4 (Christian Phoenix)Jul 12, 20251.0Every time I go here it’s always a drawn out ordeal I ordered 2 blizzards it was like 90 degrees outside after literally 17 minutes and yes I timed it on my phone of sitting in the drive through I was handed my 2 blizzards that we had to drink because they were just about completely melted that’s what happens when high school kids are put into management instead of grown folks
- PFPat FinkJun 10, 20254.0Everything was great except they forgot my ice cream 🍦
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and shakes & malts.
Where is Dairy Queen Grill & Chill located?
It is located at 203 Kanawha Ave, Rainelle, WV 25962-1107, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it has both a drive-thru and in-store seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it welcomes families and is good for kids.
How can I get exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals.
Can I order birthday or ice cream cakes at Dairy Queen Grill & Chill?
Yes, birthday and ice cream cakes are available through DQCakes.com.
Are there other ice cream shops near Dairy Queen Grill & Chill?
Yes, Honey's Ice Cream is nearby, offering ice cream, smoothies, and candy, which you might visit for a different treat.
Where should I go for a fun family swim before or after visiting Dairy Queen Grill & Chill?
The Rainelle City Pool is close by, providing a great spot for swimming and family activities.
What nearby stores can I visit for convenience items or pharmacy needs when going to Dairy Queen Grill & Chill?
Walgreens and Rite Aid pharmacies are nearby for your convenience store and pharmacy needs.