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Outback Steakhouse

4.3
(2035 reviews)

Business Details

311 Greasy Ridge Road, Princeton, WV
24740, United States
(304) 487-1971

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Princeton off exit 9 on I-77 on Greasy Ridge Road.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
311 Greasy Ridge Road, Princeton, WV
24740, United States

Hours

Reviews

4.3
2,035 reviews
5 stars
1,267
4 stars
390
3 stars
160
2 stars
66
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff, highlighting specific servers who went above and beyond.

Food Quality

While some reviews praised the food as delicious and well-prepared, others reported issues with overcooked or improperly prepared meals.

Atmosphere

The restaurant atmosphere received mixed feedback, with some enjoying the ambiance while others noted it was too cold or crowded.

Management Response

There were instances where management was noted for their responsiveness to complaints, but also some reviews indicated a lack of proper management during busy times.

Inconsistency

Several customers experienced inconsistencies in food quality and service, suggesting a need for improvement in overall operations.
  • NJ
    Nancy Johnson
    Feb 22, 2026
    4.0
    They lost the reservation and didnt have the table ready. After a phone call to the Mgr, that was semi-fixed. We had a large party that was squeezed into the middle of the floor. Our server was super though. He was attentive and tried his best to accommodate us. Some of the food wasn't quite cooked to order, but it was extremely busy, so they get a pass on that. The parking lot, lol thats a whole other nightmare.
  • SH
    Samuel Hofmeister
    Feb 21, 2026
    1.0
    Signed in on the app 30 minutes early, as recommended, but upon arrival was told another 30 minutes and treated as a walk-in. Food was alright but extras were missed and still charged. Waitress was upset when we asked for them to be removed from the bill. Overall, the experience was fine if you enjoy spending way too much money on okay food and grumpy teenager-level service.
  • DC
    Dee CBS
    Feb 11, 2026
    3.0
    Gave us the wrong order never called back
  • LA
    Larry Almeida
    Jan 25, 2026
    5.0
    I've been that outback steakhouse all over the East Coast from New York to Florida. outback in Princeton West Virginia is by far the best I ever been to The service is great and the food is great Good job keep it up
  • K3
    Kat woman 3
    Jan 5, 2026
    5.0
    First, we were greeted and seated within a minute on New Year's Day when it was a little busy. We received our drinks, cutlery, napkins, saucers, and plates for our appetizer within 5 minutes. Our waitress, Brooklyn, was professional and friendly. She waited patiently for our appetizer order and dinner food orders. We got the appetizer with fried cheese patties, fried onion pieces, and fries smothered with cheese and bacon bits. Three dipping sauces came with those. Everything was delicious and well cooked to this point. Our house salads were generous portions and had a variety of lettuce, onions, tomatoes, and cucumbers with our choice of dressing. I ordered the whole rack of ribs. Wow! Delicious. My baked sweet potato with fixings was marvelous. My husband ordered a steak well done but it arrived still red and bleeding. He sent it back 2 times which made it dry. The manager, Emily, visited us at the table and offered a generous solution of a gift card and a dessert comp. GET the CARROT CAKE WITH CREAM CHEESE ICING. DELICIOUS. YUM. The service was impeccable and the food was prepared well except for the steak and we were happy with the manager's solution. Thank you Outback staff for a great start to our New Year 2026. Shout out to Brooklyn, our delightful waitress who did a great job.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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