Outback Steakhouse

4.3
2010 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Princeton off exit 9 on I-77 on Greasy Ridge Road.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
311 Greasy Ridge Road, Princeton, WV
24740, United States

Hours

Reviews

4.3
2,010 reviews
5 stars
1,251
4 stars
386
3 stars
159
2 stars
66
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff, with specific mentions of exceptional servers.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with overcooked or poorly prepared dishes.

Atmosphere

The restaurant's atmosphere received positive remarks, though some noted it was too cold and crowded at times.

Wait Times

Several reviews highlighted long wait times for seating and food, leading to frustration among customers.

Management Response

There were instances of poor management response to customer complaints, which negatively impacted the dining experience for some.
  • BB
    Brittany Baker
    Nov 12, 2025
    5.0
    Been a while since I had went to Outback. No faught of theirs. We dont eat out much. Was craving a good burger. When I went to pick up I went in to say hello to someone and had several people stop and ask if I had been helped. Such nice people working there. And I totally forgot how good the burgers are. Will be making a point of getting them more.
  • KC
    kim collins
    Nov 7, 2025
    1.0
    We were there for dinner, inquired about the prime rib, they were out by 7. We were told to go to Texas, that's exactly what we did! I've never had an employee send me out to another restaurant without trying to accommodate me in some way. That's fine tho, we're having a fabulous dinner at Texas
  • CC
    Cassidy
    Nov 4, 2025
    1.0
    My favorite restaurant has went so far down hill on service food quality and portions. You pay 50 bucks for a meal it should be right. Broccoli so hard it wasn't worth eating. Steaks weren't cooked properly, baked potatoes were so dry and overcooked. Bread almost burnt. Shrimp was not fully cooked through. The wait time was way longer than usual. Last few times we've been there it has been about the same. This time we didn't even complain because they act like we're crazy. Will post pictures of our very expensive meals. Guys just go to chili's or Texas steakhouse. Just do it and thank me later.
  • MR
    Marquita Rister
    Oct 25, 2025
    5.0
    Waitress was amazing and food was good but the steak had lots of fat in it. Other than that everything else was great especially the waitress. She was very nice and checked on us consistently.
  • KF
    Kathy Farley
    Oct 22, 2025
    5.0
    Best service I have ever received. Very knowledgeable of all menu items. Never allowed my drink to get halfway before refilling. Perfect visit, perfect service and delicious food

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.