Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Princeton off exit 9 on I-77 on Greasy Ridge Road.
Many customers praised the waitstaff for being friendly, attentive, and professional, although some reported poor service experiences.
Food Quality
While several reviews highlighted delicious steaks and well-prepared meals, there were numerous complaints about undercooked or poorly prepared dishes.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some enjoying the ambiance while others noted issues like cold temperatures and cleanliness.
Management Response
Customers appreciated proactive management solutions in some cases, but there were also reports of dismissive attitudes from management during complaints.
Wait Times
Several reviews mentioned long wait times for seating and food, impacting the overall dining experience.
BP
Billy P
1 day ago
5.0
Grace made sure my to-go order was perfect and ready at the time I requested. She made sure I had bread, extra dressings, and the one entree mad the major change I asked for. She had the food ready and every entree was exactly as it should have been plus it was packaged nearty. 5 Stars
K3
Kat woman 3
Jan 5, 2026
5.0
First, we were greeted and seated within a minute on New Year's Day when it was a little busy. We received our drinks, cutlery, napkins, saucers, and plates for our appetizer within 5 minutes. Our waitress, Brooklyn, was professional and friendly. She waited patiently for our appetizer order and dinner food orders. We got the appetizer with fried cheese patties, fried onion pieces, and fries smothered with cheese and bacon bits. Three dipping sauces came with those. Everything was delicious and well cooked to this point. Our house salads were generous portions and had a variety of lettuce, onions, tomatoes, and cucumbers with our choice of dressing.
I ordered the whole rack of ribs. Wow! Delicious. My baked sweet potato with fixings was marvelous. My husband ordered a steak well done but it arrived still red and bleeding. He sent it back 2 times which made it dry. The manager, Emily, visited us at the table and offered a generous solution of a gift card and a dessert comp. GET the CARROT CAKE WITH CREAM CHEESE ICING. DELICIOUS. YUM. The service was impeccable and the food was prepared well except for the steak and we were happy with the manager's solution. Thank you Outback staff for a great start to our New Year 2026. Shout out to Brooklyn, our delightful waitress who did a great job.
BG
Between Friends Gifts
Jan 1, 2026
1.0
On December 30th my family of 9 came to Outback in Princeton. We had a very long wait, about 45 minutes snd by then it was after 7 PM. Three of our 9 entrees were not prepared correctly especially my daughter's burger. The waitress made up an excuse for the nearly raw burger which she even comment that it was barely cooked. Next another waitress came to refill drinks (she only did 2). She sloshed out tea all over the table and then spilled a picture if water behind my chair and under it. Next she over refilled my daughter's glass and spilled it in her lap. We asked for napkins to clean up the spills and to dry some of the spill on my daughter's pants. She brought four napkins but put the on another table. We asked her to mop up the spill around me so I would not fall. She did not. We asked the original waitress about 3 more times for napkins and to clean up the spill in the floor. We got napkins when we hot our bill. We complained so the hostess came. It took us getting angry to get the spill cleaned up. We got a $14.00 discount for one of the undercooked meals. No apology was given until we got angry. This was really not then fun evening we had hoped for and will not return.
DC
Dale Creitz
Dec 30, 2025
4.0
I think we’ve grown away from some of the menu
Not really a fan of blooming onions or shrimp and the Mac and cheese was not that great. If you want regular Mac and cheese you need to order the kids Mac and cheese
As far as the workers, they are all wonderful, and then some!!
BD
Baron Durden
Dec 28, 2025
5.0
One of the best experiences ever at any restaurant. Was blown away. They was so packed and we had party of 6. The serive was outstanding and the food best ever. Was very surprised on how good everything was for how busy they was.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the Outback Steakhouse Princeton hours of operation?
Outback Steakhouse in Princeton is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse Princeton offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM at Outback Steakhouse Princeton.
Where is Outback Steakhouse Princeton located?
It is located at 311 Greasy Ridge Road, Princeton, WV 24740, off exit 9 on I-77.
Can I order Outback Steakhouse Princeton for delivery or pickup?
What types of payment does Outback Steakhouse Princeton accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Does Outback Steakhouse Princeton have gluten-free menu options?
Yes, they offer gluten-free menu items. You can view the gluten-free menu on their website.
Are there any nearby dining options close to Outback Steakhouse Princeton?
Yes, nearby dining options include Campestre and Azul Mexican Grill, both offering Mexican cuisine, and Kimono Japanese Seafood & Steak House for Asian dishes.
What retail stores are near Outback Steakhouse Princeton where customers can shop before or after dining?
Nearby retail stores include bealls for clothing, AT&T Store and Verizon for mobile phones, Sally Beauty for cosmetics, and Burkes Outlet for additional apparel options.
Where can I find mobile phone services near Outback Steakhouse Princeton?
Close mobile phone service and retail options include AT&T Store, UScellular, Verizon, Victra — Verizon Authorized Retailer, and RadioShack.
Does Outback Steakhouse Princeton offer catering and family-friendly amenities?
Yes, they offer catering services and are family-friendly with features such as child seating and a children's menu.