McDonald's

3.4
1839 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
715 Oakvale Rd, Princeton, WV
24740, United States

Hours

Reviews

3.4
1,839 reviews
5 stars
602
4 stars
405
3 stars
355
2 stars
167
1 star
310

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20-30 minutes, even during non-peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.

Staff Behavior

While some staff members received praise for friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and bathrooms, with overflowing trash and dirty tables.

Management Issues

Reviews indicated poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • AC
    Austin Cook
    Oct 30, 2025
    1.0
    This has to be one of the worst mcdonald's i have ever been to the people working here can not make a good burger or fries to save their lives and wouldnt be surprised if they were that bad at everything they do in life. It seems like no effort whatsoever goes into making any food they sell and my order as a result of that seems to never be correct or its as sloppy as possible with the meat halfway of the hard stale buns or ketchup just smearing across the whole wrapper and buns. I really hope the owner or manager in charge will do something about it but in the meantime yall wont get another cent outta me.
  • SO
    Sean Okes
    Oct 28, 2025
    1.0
    Honestly very shitty experience went in half the employees stunk like must and ordered the monopoly meal didn’t even get the right containers so didn’t get the monopoly stuff waste of time and money
  • AA
    Abdul Ahad
    Oct 25, 2025
    5.0
    Fast, friendly, and hot food. Harder to come by nowadays at most locations. 👍
  • TR
    Tabitha Rose
    Oct 18, 2025
    5.0
    Prestyn and Aaron waited on me they are awesome!! Everything was correct and very fresh.
  • BD
    Berkley Davis
    Oct 4, 2025
    1.0
    It sucked! They wouldn’t make us mcflurries or hot chocolate because they didn’t feel like turning on the machines. The drive through line took half an hour and we didn’t even get what we came for. This is the slowest McDonald’s in the world.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 715 Oakvale Rd, Princeton, WV?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

When is the McDonald's drive-thru service available?

The drive-thru is open every day from 5:00 AM to 12:00 AM (midnight).