McDonald's

3.5
1501 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1310 Stafford Dr, Princeton, WV
24740, United States

Hours

Reviews

3.5
1,501 reviews
5 stars
523
4 stars
331
3 stars
303
2 stars
131
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with many experiences of long wait times and incorrect orders.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with some customers experiencing food poisoning.

Order Accuracy

A significant number of customers complained about incorrect orders, missing items, and overall lack of attention to detail.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of support for staff and customers.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff during less busy times.
  • JW
    Joey Allen Whitlow
    4 days ago
    5.0
    the workers are not very nice to people
  • MS
    Margo Scarberry
    Oct 30, 2025
    1.0
    This is what my Egg McMuffin looked like this morning! I can’t believe they would give that to customers!
  • AM
    Ashley Meadows
    Oct 26, 2025
    5.0
    It was very busy. I had a pickup order, and they brought my food out fresh and hot.
  • BT
    Brandon Thornburg
    Oct 25, 2025
    1.0
    I Ordered online. When my wife and I arrived there to mcdonald's the lady working the front was really rude and said they didn't have our food because the ticket didn't come through after I waited for around 35 minutes at first when she first said they would get it ready. So then I had to go out to the car to get my wife to get her phone to prove our order. The lady at the front was still rude and complaining to another lady at the front about working there. Then after we got the food they still forgot to put one of the meals in the bag anf still forgot our drinks. The manager was the only one we seen in there working extremely hard while everyone else was dragging around. We didn't even get offered a refund for the over hour wait or an apology or anything. We got the food home and the buns were hard we could barely eat it. The lady in the front through my son's frys upside down in the bag. It was a complete disaster. Again we got no refund, no apology or anything.
  • TL
    Tammy lambert
    Oct 1, 2025
    1.0
    The workers act like they have no care in the world me and others had to wait forever on the food. It's wasn't because they were busy either.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1310 Stafford Dr, Princeton?

McDonald's in Princeton is open daily from 5:00 AM to midnight.

What are the delivery hours for McDonald's in Princeton?

Delivery is available every day from 5:15 AM to 11:00 PM.