Customers reported inconsistent food quality, with issues such as greasy chicken, bland hot dogs, and poorly mixed blizzards.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times for orders.
Staff Friendliness
Despite service issues, several customers praised the friendly and attentive staff.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing positively to the overall experience.
Pricing
Customers found the prices to be on the higher side compared to competitors, leading to mixed feelings about value.
SS
Sheila Smith
Oct 25, 2025
1.0
Ordered 4 chicken baskets at the Walker street location, got them home and fries and chicken were greasy. Called Dairy Queen and manger remade them got those and the fries and chicken are not the same as they use to be. The bathroom had water coming from around the bottom of the toilet and the toilet was wobbly. This store needs some serious training and clean up.
DN
Destiny Norton
Sep 8, 2025
1.0
We’ve tried this Dairy Queen 3 times now, and every single time something is wrong. They never flip the blizzards because by the time you get them they’re half melted, and they consistently mess up our blizzards. My smores blizzard had no graham cracker stuff in it, and my husband paid for cookie dough in his Oreo blizzard and literally only had 3 in his entire blizzard. Service I extremely slow and they don’t care enough to make your stuff right. Take the extra 4 minutes and go to the one on Oakvale rd.
TT
Tammy Sue Thomas
Sep 26, 2021
5.0
Great as Usual!
DD
DBGaming
Jun 12, 2021
3.0
Very slow it took 20 mins to get 4 blizzards and a drink