Wendy's

4.2
318 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
18664 Coal Heritage Rd, Premier, WV
24801, United States

Hours

Reviews

4.2
318 reviews
5 stars
172
4 stars
75
3 stars
40
2 stars
13
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed; while some customers praised friendly staff, others reported rude behavior and order inaccuracies.

Food Quality

Food quality received positive remarks for being fresh and tasty, but there were complaints about specific items like fries and chili.

Cleanliness

The restaurant is generally noted for being clean, with several customers highlighting the cleanliness of the facilities.

Pricing

Many customers feel that prices are high for fast food, although some acknowledged the value of certain deals.

Order Accuracy

Order accuracy is a recurring issue, with multiple customers mentioning that their orders were incorrect.
  • BP
    B P
    Nov 4, 2025
    4.0
    fast food at a good price, friendly service
  • LD
    Lisa Dillon
    Sep 14, 2025
    3.0
    It's a good place to eat. Although they may need to change the oil in the fryers, my fries tasted a little fishy.
  • JW
    Jennifer Weese
    Aug 10, 2025
    4.0
    Usually Wendy's messes up my hubby's order. This one got his burger right! No cheese! Decorations apparently related to the new Addams Family movie, looked nice enough. Cashier had some difficulty counting change when she hit the wrong key on the register but no real biggie I guess. My hubby felt like if you can't do that why are you handling money in the first place. Overall good experience. Main problem was the overdone perfume by the other customers. My husband's asthma is easily triggered by strong fragrances and some of the ladies there were swimming in it. We had to leave before I was done because he was getting uncomfortable. That's not the fault of the business but I wish others would think about things like that.
  • CL
    CHARLES N LIPSCOMB
    Aug 7, 2025
    5.0
    Always wonderful
  • AW
    Angie Whited
    Jul 31, 2025
    3.0
    The food is good, right temperature, right toppings special order just to see quick service in drive thro. Only complaint is the employees attitude!!!! Very rude and unprofessional. I will not be returning after I ordered I could hear employees making fun of me and how they needed to go home it was close to closing

Frequently Asked Questions About Wendy's

Is Welch Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.