Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
526 reviews
5 stars
217
4 stars
156
3 stars
85
2 stars
28
1 star
40
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Customer Service
Mixed feedback on staff friendliness; some customers experienced rude or indifferent service, while others praised the kindness of certain employees.
Food Quality
Inconsistent food quality noted, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and hot meals.
Cleanliness
Some reviews highlighted cleanliness of the restaurant, while others reported dirty conditions and unsanitary practices.
Drive-Thru Experience
Drive-thru service was often criticized for long wait times and order mistakes, though some customers reported quick and efficient service.
- SSSkyla StantonOct 23, 20251.0Went to Wendy's today between 12-12:30. Made it to the second window where I did NOT get my root beer float that was ordered. The lady at the window said “it was not on my order and I would have to go to the back of the line”, where 6 or more cars were behind me. Mind you I am 20 weeks pregnant and a nurse who had to get back to work. I left with no drink, no sauce for my nuggets and no sour cream. My order should have been shown on the screen. Not impressed with this.
- ZBzoomie1066 BrooksOct 2, 20252.0Over from Ohio and decided on Wendy's for lunch. Quick thru the drive thru and good people. This is where it ended. Ordered Asiago Chicken Sandwich combo. $11 and change. Fries were not done. Soft and barely hot. Sandwich was tough. Way to thin for a chicken sandwich and the vegetables were warm. Now to the tea, almost cannot describe it, tea had a lemony smell and the color was very faint. Not what I'm use to from Wendy's and the taste was not tea. Looked and smelled but not tea. Would not recommend as I am one that will write good reviews as well even call and let them know I had a good experience...not this time.
- AGAutumn GregorySep 20, 20255.0Kind people, clean bathrooms, great food!
- KPKevin PetersAug 28, 20254.0Forgot "everything" on my burger, other than patties, cheese and bacon.
- DMDestiny MillerAug 15, 20251.0Got a grilled chicken wrap from there and couldn’t even eat it. The tortilla was so hard I had to throw 80% of it away. The one specifically in point pleasant is horrible at night time. Most of the food isn’t even fresh.
Frequently Asked Questions About Wendy's
Is Point Pleasant Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Point Pleasant, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Point Pleasant, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 675-9950.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Point Pleasant Wendy’s serve breakfast?
Yes, this Wendy’s location in Point Pleasant, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Point Pleasant, WV?
The drive-through is open daily from 6:00 AM to midnight.
Is the Point Pleasant Wendy's location currently open?
Yes, Wendy's in Point Pleasant is open and committed to serving quality food every day.
Can I order Wendy's food for delivery near Point Pleasant, WV?
Delivery availability can be checked by entering your address on the Wendy's app or at order.wendys.com.
Does Wendy's Point Pleasant serve breakfast?
Yes, breakfast is served with options like combos, sandwiches, coffee, and sides available via app or online ordering at this location.
What payment options are accepted at Wendy's in Point Pleasant?
You can pay with American Express, Cash, Discover, Mastercard, and Visa at this location.
How can I contact Wendy's Point Pleasant for feedback or questions?
You can call (304) 675-9950, use the Customer Care Live Chat on their website, or complete the customer satisfaction survey online.
Where is Wendy's located in Point Pleasant, WV?
Wendy's is located at 2325 Jackson Avenue, Point Pleasant, WV 25550.
Are there other fast food restaurants near Wendy's in Point Pleasant?
Yes, nearby fast food options include Tudor's Biscuit World, Tom Tom's, and Taco Bell, offering a variety of American and Mexican foods.
What local attractions are near Wendy's Point Pleasant?
John Jones Homestead, a historic landmark and accommodation, is close by to visit before or after dining at Wendy's.
Are there services like pharmacies or medical centers close to Wendy's in Point Pleasant?
Yes, pharmacies such as Rite Aid and Walgreens, as well as medical centers like John A Wade Md, Inc., are nearby for convenient access to health services.