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Dairy Queen Grill & Chill

4.2
(229 reviews)
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Business Details

542 Appalachian Hwy, Pineville, WV
24874, United States
(304) 732-7339
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
542 Appalachian Hwy, Pineville, WV
24874, United States

Hours

Reviews

4.2
229 reviews
5 stars
124
4 stars
57
3 stars
28
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the ice cream and chicken strip baskets, noting they were delicious and consistently good.

Service Issues

Many reviews highlighted slow service and order inaccuracies, with some customers expressing frustration over long wait times and rude staff.

Staff Friendliness

While some customers reported friendly service, others experienced rudeness from staff, indicating inconsistency in customer interactions.

Cleanliness

The restaurant was often described as clean, contributing positively to the overall dining experience.
  • CB
    Candie Bradley
    Nov 24, 2025
    2.0
    Everything we order is delicious but they are so slow and it always feels like we are bothering them. The attitudes are ridiculous. Also can we normalize giving napkins at the drive thru please?
  • AH
    Abigail Halsey
    Nov 3, 2025
    5.0
    When I get to come back home, I always have to come by here at least once just for a blizzard. It’s one of the very few places in this area that’s stayed the same. As always, 10/10.
  • OM
    Odie Mongeni
    Mar 27, 2019
    5.0
    Fast food. Clean.
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Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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