Dairy Queen Grill & Chill

4.2
226 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
542 Appalachian Hwy, Pineville, WV
24874, United States

Hours

Reviews

4.2
226 reviews
5 stars
122
4 stars
57
3 stars
27
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the ice cream and chicken strip baskets, noting they were delicious and consistently good.

Service Issues

There were multiple complaints about slow service and incorrect orders, with some customers experiencing rude interactions with staff.

Staff Friendliness

While many reviews highlighted friendly staff, there were notable instances of unprofessional behavior from certain employees.

Cleanliness

The restaurant was often described as clean, contributing positively to the overall dining experience.

Customer Experience

Overall, experiences varied widely, with some customers expressing disappointment due to long wait times and order mistakes, while others enjoyed their visits.
  • CB
    Candie Bradley
    1 day ago
    2.0
    Everything we order is delicious but they are so slow and it always feels like we are bothering them. The attitudes are ridiculous. Also can we normalize giving napkins at the drive thru please?
  • AH
    Abigail Halsey
    Nov 3, 2025
    5.0
    When I get to come back home, I always have to come by here at least once just for a blizzard. It’s one of the very few places in this area that’s stayed the same. As always, 10/10.
  • MM
    Misty Maynor
    Jul 7, 2025
    5.0
    Fast and friendly
  • KG
    Kim Greene
    Jul 6, 2025
    1.0
    They said they would deliver our food, 20 minutes later we find it sitting beside the register without the condiments. The ice machine was empty the entire 40 minutes we was there!! I wouldn't give them a whole star but it won't let you put less!!!
  • MW
    Michelle Walton
    Jun 4, 2025
    4.0
    Small indoor eating, Staff friendly

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Pineville offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Pineville?

The restaurant is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.