Dairy Queen Grill & Chill

4.2
227 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
542 Appalachian Hwy, Pineville, WV
24874, United States

Hours

Reviews

4.2
227 reviews
5 stars
123
4 stars
57
3 stars
27
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the ice cream and chicken strip baskets, noting them as delicious and consistent.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with some customers expressing frustration over long wait times.

Staff Friendliness

While some customers reported friendly and helpful staff, others experienced rudeness or indifference, indicating inconsistency in customer service.

Order Accuracy

Several customers reported issues with incorrect orders, leading to dissatisfaction and complaints about the service.

Cleanliness

The restaurant was often described as clean, contributing positively to the overall dining experience.
  • CB
    Candie Bradley
    Nov 24, 2025
    2.0
    Everything we order is delicious but they are so slow and it always feels like we are bothering them. The attitudes are ridiculous. Also can we normalize giving napkins at the drive thru please?
  • AH
    Abigail Halsey
    Nov 3, 2025
    5.0
    When I get to come back home, I always have to come by here at least once just for a blizzard. It’s one of the very few places in this area that’s stayed the same. As always, 10/10.
  • OM
    Odie Mongeni
    Mar 27, 2019
    5.0
    Fast food. Clean.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Pineville offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Pineville?

The restaurant is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.