Customers generally praised the food, especially the ice cream and chicken strip baskets, noting them as delicious and consistent.
Service Speed
Many reviews highlighted slow service, particularly during busy times, with some customers expressing frustration over long wait times.
Staff Friendliness
While some customers reported friendly and helpful staff, others experienced rudeness or indifference, indicating inconsistency in customer service.
Order Accuracy
Several customers reported issues with incorrect orders, leading to dissatisfaction and complaints about the service.
Cleanliness
The restaurant was often described as clean, contributing positively to the overall dining experience.
CB
Candie Bradley
Nov 24, 2025
2.0
Everything we order is delicious but they are so slow and it always feels like we are bothering them. The attitudes are ridiculous. Also can we normalize giving napkins at the drive thru please?
AH
Abigail Halsey
Nov 3, 2025
5.0
When I get to come back home, I always have to come by here at least once just for a blizzard. It’s one of the very few places in this area that’s stayed the same. As always, 10/10.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Pineville offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Pineville?
The restaurant is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
Is there a drive-thru available at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill offers a drive-thru service.
Does Dairy Queen Grill & Chill provide seating options for families?
Yes, they have both indoor and outdoor seating available, including high chairs, making it family-friendly and suitable for children.
Can I order Dairy Queen Grill & Chill Pineville menu items online?
Yes, you can place your order online for pickup through their official website's order page.
Are there restroom facilities available at Dairy Queen Grill & Chill in Pineville?
Yes, the restaurant provides restroom facilities for customers.
Does the Dairy Queen in Pineville offer free WiFi?
Yes, free WiFi is available at this Dairy Queen location.
What nearby places can I visit around Dairy Queen Grill & Chill in Pineville?
Nearby you can find several banks such as First Community Bank and Summit Community Bank, as well as the Pineville Police Department, providing convenient access to financial and public services.
Are there other dining options close to Dairy Queen Grill & Chill in Pineville?
Yes, nearby dining options include Sippin with Brunettes, a cafe and smoothie bar, Brunettes Boutique coffee shop, Arby's fast food restaurant, and Tudor's Biscuit World.
What amenities are nearby Dairy Queen for everyday necessities?
Close to Dairy Queen you can find Goodsons' Supermarket for groceries, Rite Aid and Walgreens pharmacies, multiple gas stations including Sunoco and Exxon, and several ATMs including The Exchange Network and LibertyX Bitcoin ATM.