Customers generally praised the food, especially the ice cream and chicken strip baskets, noting they were delicious and consistently good.
Service Issues
There were multiple complaints about slow service and incorrect orders, with some customers experiencing rude interactions with staff.
Staff Friendliness
While many reviews highlighted friendly staff, there were notable instances of unprofessional behavior from certain employees.
Cleanliness
The restaurant was often described as clean, contributing positively to the overall dining experience.
Customer Experience
Overall, experiences varied widely, with some customers expressing disappointment due to long wait times and order mistakes, while others enjoyed their visits.
CB
Candie Bradley
1 day ago
2.0
Everything we order is delicious but they are so slow and it always feels like we are bothering them. The attitudes are ridiculous. Also can we normalize giving napkins at the drive thru please?
AH
Abigail Halsey
Nov 3, 2025
5.0
When I get to come back home, I always have to come by here at least once just for a blizzard. It’s one of the very few places in this area that’s stayed the same. As always, 10/10.
MM
Misty Maynor
Jul 7, 2025
5.0
Fast and friendly
KG
Kim Greene
Jul 6, 2025
1.0
They said they would deliver our food, 20 minutes later we find it sitting beside the register without the condiments. The ice machine was empty the entire 40 minutes we was there!! I wouldn't give them a whole star but it won't let you put less!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Pineville offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Pineville?
The restaurant is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
Is there a drive-thru available at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill offers a drive-thru service.
Does Dairy Queen Grill & Chill provide seating options for families?
Yes, they have both indoor and outdoor seating available, including high chairs, making it family-friendly and suitable for children.
Can I order Dairy Queen Grill & Chill Pineville menu items online?
Yes, you can place your order online for pickup through their official website's order page.
Are there restroom facilities available at Dairy Queen Grill & Chill in Pineville?
Yes, the restaurant provides restroom facilities for customers.
Does the Dairy Queen in Pineville offer free WiFi?
Yes, free WiFi is available at this Dairy Queen location.
What nearby places can I visit around Dairy Queen Grill & Chill in Pineville?
Nearby you can find several banks such as First Community Bank and Summit Community Bank, as well as the Pineville Police Department, providing convenient access to financial and public services.
Are there other dining options close to Dairy Queen Grill & Chill in Pineville?
Yes, nearby dining options include Sippin with Brunettes, a cafe and smoothie bar, Brunettes Boutique coffee shop, Arby's fast food restaurant, and Tudor's Biscuit World.
What amenities are nearby Dairy Queen for everyday necessities?
Close to Dairy Queen you can find Goodsons' Supermarket for groceries, Rite Aid and Walgreens pharmacies, multiple gas stations including Sunoco and Exxon, and several ATMs including The Exchange Network and LibertyX Bitcoin ATM.