Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
547 reviews
5 stars
153
4 stars
121
3 stars
115
2 stars
63
1 star
95
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and bathrooms, with reports of dirty floors and unclean facilities.
Service Speed
Customers frequently complained about slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
Staff Attitude
There were numerous mentions of rude or indifferent staff, although some customers noted friendly service from individual employees.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and inadequate response to customer complaints.
- BMBriana MayOct 31, 20252.0Don't waste your time here. Pay extra for things you just flat out dont get and unless youre in the drive thru plan on standing there 30 minutes to make your order and wait for it.
- JVJared VanMeterOct 29, 20253.0I went through the drive through for a quick snack. It took nearly 20 minutes and there were only two cars ahead of me. They didn't know who's order was which. The cashier dumped my change onto the ground. Overall it seems the staff doesn't care or have been poorly managed. The food was acceptable but low quality even to McDonald's standards. Burger was slightly overcooked and the bread tasted old.
- PGPinkbows GaloreOct 15, 20251.0Just Flat out Dirty and trifling. 4 employees can go into the bathroom back to back and Not 1 decided to wipe down the sinks or pee of the toilet or mop the stall that smelled of old urine. The restaurant floors were dirty and drink station was a mess at 10 am which is crazy bc overnight team and morning shift is supposed to have that cleaned so the restaurant is ready for the next day. Looks as if it wasn’t cleaned in weeks. Brought it to the regional managers attention he said he was gonna have it cleaned. Was there for a long time waiting for our food and no one even picked up a rag or nothing. Too many people standing around on their phones doing nothing. The cleanliness of your restaurant is a reflection of how you run your restaurant. If every place else is dirty that the customers see. The kitchen must be worst. Skip and keep going to the next one if you can
- VSVal ShreveSep 24, 20251.0Terrible service. Manager is only worried about drive thru customers and not counter customers. Waited so long we finally left. MANAGEMENT obviously only cares about drive thru numbers and not customer service. Will not be back.
- EPErnesto PerezSep 1, 20254.0Had the Oreo McFlurry and was really impressed! The new container is bigger, and the serving felt generous compared to past visits. Honestly, it had the most Oreo cookies I’ve ever had in a McFlurry — every bite was packed and it was absolutely delicious. The only downside was the girl at the window, who came off a little rude, but the dessert itself more than made up for it. Definitely worth stopping for if you’re craving something sweet.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 440 Virginia Ave, Petersburg, WV?
The dine-in hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 5:00 AM to 10:00 PM on Friday and Saturday.
When is the drive-through open at this McDonald's location?
Drive-through service is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for McDonald's on Virginia Ave?
Delivery is offered from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's location offer mobile ordering and curbside pickup?
Yes, this McDonald's offers mobile ordering, curbside pickup, and drive-thru services for convenient options.
How can I order food from this McDonald's online?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on the Apple App Store and Google Play Store.
What payment options does McDonald's at 440 Virginia Ave accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What is the price range and menu style at this McDonald's?
This McDonald's has an affordable price range (One) and serves a variety of fast food including burgers, sandwiches, breakfast items, coffee, and ice cream.
What nearby places can I visit before or after dining at McDonald's on Virginia Ave?
Nearby places include 7-Eleven convenience store and gas station, SHOP 'n SAVE Express grocery store, and The Flower Basket WV for flowers and gifts.
Is there a gas station near this McDonald's where I can fill up before grabbing a meal?
Yes, Shell and 7-Eleven gas stations are nearby and convenient for refueling before or after your meal at McDonald's.
Are there any insurance agencies close to McDonald's at 440 Virginia Ave?
Yes, several insurance agencies such as State Farm Insurance, Malhotra and Associates Insurance, Devon Rogers - State Farm Insurance Agent, and G & L Berg Insurance LLC are nearby.