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McDonald's

3.3
(520 reviews)

Business Details

440 Virginia Ave, Petersburg, WV
26847, United States
(304) 257-9350
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
440 Virginia Ave, Petersburg, WV
26847, United States

Hours

Reviews

3.3
520 reviews
5 stars
144
4 stars
115
3 stars
108
2 stars
60
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly for walk-in customers compared to drive-thru.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant and bathrooms, with complaints about dirty floors and unkempt facilities.

Food Quality

While some customers enjoyed their food, many noted issues with cold or poorly prepared items, including overcooked burgers and missing items from orders.

Staff Attitude

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of attention.
  • LA
    Larry Anderson
    Feb 1, 2026
    3.0
    This was the busiest McDs I've ever witnessed. It was insane! You couldn't get around the parking lot. We ordered from the kiosk after some wait and got our food relatively fast. However, one customer was complaining that she had been waiting 45 minutes for food. Ours was delivered without napkins nor ketchup. By the time we finished eating, all the chaos appeared to have subsided and the place was half empty. Insane!!
  • JR
    John Rose
    Jan 4, 2026
    2.0
    It's obvious drive-thru takes priority over walk-ins. Customers waiting at the counter with no help. I ordered on the kiosk. Saw my order on the screen disappear (not "in progress" or "ready for pick up") Was ignored when I inquired. When I left there was an employee smoking right outside the door so I had to walk thru a cloud of smoke. Not very pleasant.
  • BM
    Briana May
    Oct 31, 2025
    2.0
    Don't waste your time here. Pay extra for things you just flat out dont get and unless youre in the drive thru plan on standing there 30 minutes to make your order and wait for it.
  • JV
    Jared VanMeter
    Oct 29, 2025
    3.0
    I went through the drive through for a quick snack. It took nearly 20 minutes and there were only two cars ahead of me. They didn't know who's order was which. The cashier dumped my change onto the ground. Overall it seems the staff doesn't care or have been poorly managed. The food was acceptable but low quality even to McDonald's standards. Burger was slightly overcooked and the bread tasted old.
  • PG
    Pinkbows Galore
    Oct 15, 2025
    1.0
    Just Flat out Dirty and trifling. 4 employees can go into the bathroom back to back and Not 1 decided to wipe down the sinks or pee of the toilet or mop the stall that smelled of old urine. The restaurant floors were dirty and drink station was a mess at 10 am which is crazy bc overnight team and morning shift is supposed to have that cleaned so the restaurant is ready for the next day. Looks as if it wasn’t cleaned in weeks. Brought it to the regional managers attention he said he was gonna have it cleaned. Was there for a long time waiting for our food and no one even picked up a rag or nothing. Too many people standing around on their phones doing nothing. The cleanliness of your restaurant is a reflection of how you run your restaurant. If every place else is dirty that the customers see. The kitchen must be worst. Skip and keep going to the next one if you can

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 440 Virginia Ave, Petersburg, WV?

The dine-in hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 5:00 AM to 10:00 PM on Friday and Saturday.

When is the drive-through open at this McDonald's location?

Drive-through service is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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