Wendy's

3.7
560 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2602 Gihon Road, Parkersburg, WV
26101, United States

Hours

Reviews

3.7
560 reviews
5 stars
224
4 stars
139
3 stars
76
2 stars
38
1 star
83

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty dining areas and bathrooms.

Customer Service

Service quality varied significantly; some employees were praised for friendliness, while others were described as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with many customers receiving cold, undercooked, or stale items.

Speed of Service

Long wait times noted, especially in the drive-thru, with some customers waiting over 30 minutes for their orders.
  • AM
    Angela McClung
    Oct 29, 2025
    1.0
    Bought a chili it was all liquid no meat or beans!!!
  • CE
    Courtney Elder
    Oct 21, 2025
    1.0
    Restaurant is never ‘clean’ and is almost always out of soda. Window employees are super rude. Last time I ordered from here, my burger was not even close to being done. Haven’t been back since then.
  • JM
    Jon Mcatee
    Oct 9, 2025
    5.0
    Always professional and polite
  • KR
    Keith Randleman
    Sep 29, 2025
    2.0
    Very short staffed; too busy to take food order. Not clean at all, especially the bath rooms.
  • PS
    PEEP Show
    Sep 23, 2025
    5.0
    Only sat outside of store and used WiFi for awhile.

Frequently Asked Questions About Wendy's

Is South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.