Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported unsanitary conditions, including dirty dining areas and bathrooms.
Customer Service
Service quality varied significantly; some employees were praised for friendliness, while others were described as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality reported, with many customers receiving cold, undercooked, or stale items.
Speed of Service
Long wait times noted, especially in the drive-thru, with some customers waiting over 30 minutes for their orders.
AM
Angela McClung
Oct 29, 2025
1.0
Bought a chili it was all liquid no meat or beans!!!
CE
Courtney Elder
Oct 21, 2025
1.0
Restaurant is never ‘clean’ and is almost always out of soda. Window employees are super rude. Last time I ordered from here, my burger was not even close to being done. Haven’t been back since then.
JM
Jon Mcatee
Oct 9, 2025
5.0
Always professional and polite
KR
Keith Randleman
Sep 29, 2025
2.0
Very short staffed; too busy to take food order. Not clean at all, especially the bath rooms.
PS
PEEP Show
Sep 23, 2025
5.0
Only sat outside of store and used WiFi for awhile.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Parkersburg, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Parkersburg, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 428-5911.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does South Wendy’s serve breakfast?
Yes, this Wendy’s location in Parkersburg, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2602 Gihon Road, Parkersburg, WV?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I order Wendy's food online or via mobile app?
You can order through the Wendy's mobile app or at https://order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a Wendy's near other banks and shopping plazas at Gihon Road?
Yes, Wendy's at 2602 Gihon Road is near multiple banks like Truist and WesBanco, and the Gihon Village Shopping Plaza, making it convenient for a meal during your errands or banking visit.
Are there other fast food options near Wendy's at this location?
Nearby fast food restaurants include Hardee's, Captain D's, and Taco Bell, all within close proximity for diverse dining choices.
Can I find gas stations close to Wendy's on Gihon Road?
Yes, there are gas stations nearby including Marathon, bp, and Par Mar Store Number 3, useful for refueling before or after your visit to Wendy's.
How can I provide feedback or contact Wendy's at this Parkersburg location?
You can leave feedback via the Wendy's Contact page, call 888-624-8140, or reach the restaurant directly at (304) 428-5911.
Does this Wendy's have a drive-thru, takeout, delivery, and dine-in services?
Yes, this location offers drive-thru, takeout, delivery where available, and dine-in services.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant nutritional posters.