Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold or undercooked fries, incorrect orders, and overall inconsistency in food preparation.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even during less busy hours.
Customer Service
While some customers praised friendly staff, others experienced rude behavior and poor management, leading to dissatisfaction with the service.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect food preparation.
RB
Roberta R Baker
5 days ago
1.0
I ordered a chicken sandwich a cob salad and baconator cheese fries which was all gross there was no cheese on my fries my salad was terrible it's it sucked The chicken sandwich was dry I will not eat it that Wendy's ever again and I will make sure my friends never eat there as well.
EJ
Emily Jones
Aug 30, 2025
1.0
There fries were all under cooked, and they were cold. I asked for two medium meals and got two small onesi asked for ketchup and didn't get any.
CM
Caden Moat
Aug 21, 2025
1.0
I made a donation to a local team here and got a free kids meal card, which I was going to use for my little sister, the owner proceeded to take the card from me for no apparent reason and was being very rude. Absolutely ridiculous.
RL
Ryan Littleton
Aug 17, 2021
1.0
this is the second time goin to this wendy’s and having a bad experience. last time i didn’t get my toppings for my salad, it was a summer berry salad so i needed the crunch to make it taste right, this time we double checked for my toppings and seen there was no dressing and the person in the window acted like i was a liar cuz the order taker messed up by only doin 1 drink and a fry when it was supposed to be 2 drinks. so once we are home and pulling everything out my husband is missing the chips for his taco salad and has no sour cream. so now he paid $8 for a small chili cuz goin back isn’t an option after sitting in the line for literally 25 mins already after placing our order. they need to get it together this is horrible.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Parkersburg, WV?
The drive-thru at this Wendy's location is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can check delivery options via the Wendy's app or their website by entering your delivery address.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for quick and convenient service.
Does Wendy's in Parkersburg serve breakfast?
Yes, this location serves breakfast every day. You can choose from a variety of breakfast combos and sandwiches via the app or website.
What payment options are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the Wendy's at 3800 Emerson Avenue?
You can provide feedback through the Wendy's Contact page online, call the customer care number at 888-624-8140, or directly reach this location at (304) 428-6066.
Are there nearby places I can visit before or after my meal at Wendy's?
Yes, Emerson Square shopping center and North End Market grocery store are close by, perfect for shopping or grabbing drinks before or after your visit.
What other dining options are near Wendy's on Emerson Avenue?
Nearby dining includes Southern Craft, a Cajun and Creole restaurant, and Emerson Lanes, which is both a bowling alley and restaurant, great for entertainment and food.
Are there any health or medical facilities near this Wendy's location?
Yes, Parkersburg Neurological Associates, Coplin Group pediatrician, and Coplin Health System Parkersburg Family Care medical center are all located nearby for your health needs.
Is there a drive-thru and dine-in available at this Wendy's?
Yes, this Wendy's location offers dine-in seating and has a drive-thru for convenient service.