Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Inconsistent food quality reported, with many customers receiving cold or improperly prepared items.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
Mixed reviews on customer service; some staff were described as friendly, while others were reported as rude or unhelpful.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.
PP
Pawel Parkinson
Oct 22, 2025
5.0
Amazing
EJ
Emily Jones
Aug 30, 2025
1.0
There fries were all under cooked, and they were cold. I asked for two medium meals and got two small onesi asked for ketchup and didn't get any.
CM
Caden Moat
Aug 21, 2025
1.0
I made a donation to a local team here and got a free kids meal card, which I was going to use for my little sister, the owner proceeded to take the card from me for no apparent reason and was being very rude. Absolutely ridiculous.
BS
Bobbie Short
Jun 7, 2025
1.0
After waiting 20 minutes to be waited on, I was told by they were too busy to look for their gift cards. Seriously?? Taking my business elsewhere.
NR
Nathan Reed
Jun 5, 2025
5.0
Food was ok fries was a little cool. Service was good only thing there was a man acting very strange the whole time I was there,
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Parkersburg, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Parkersburg, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 428-6066.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does North Wendy’s serve breakfast?
Yes, this Wendy’s location in Parkersburg, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Parkersburg, WV?
The drive-thru at this Wendy's location is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can check delivery options via the Wendy's app or their website by entering your delivery address.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for quick and convenient service.
Does Wendy's in Parkersburg serve breakfast?
Yes, this location serves breakfast every day. You can choose from a variety of breakfast combos and sandwiches via the app or website.
What payment options are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the Wendy's at 3800 Emerson Avenue?
You can provide feedback through the Wendy's Contact page online, call the customer care number at 888-624-8140, or directly reach this location at (304) 428-6066.
Are there nearby places I can visit before or after my meal at Wendy's?
Yes, Emerson Square shopping center and North End Market grocery store are close by, perfect for shopping or grabbing drinks before or after your visit.
What other dining options are near Wendy's on Emerson Avenue?
Nearby dining includes Southern Craft, a Cajun and Creole restaurant, and Emerson Lanes, which is both a bowling alley and restaurant, great for entertainment and food.
Are there any health or medical facilities near this Wendy's location?
Yes, Parkersburg Neurological Associates, Coplin Group pediatrician, and Coplin Health System Parkersburg Family Care medical center are all located nearby for your health needs.
Is there a drive-thru and dine-in available at this Wendy's?
Yes, this Wendy's location offers dine-in seating and has a drive-thru for convenient service.