Outback Steakhouse

4.5
1957 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Parkersburg on the corner of Grand Central Mall and Murdoch Avenue near the JCPenney at Grand Central Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
105 Grand Central Mall, Parkersburg, WV
26105, United States

Hours

Reviews

4.5
1,957 reviews
5 stars
1,380
4 stars
321
3 stars
117
2 stars
57
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by staff members, particularly highlighting servers like Mike and Gavin for their attentiveness and friendliness.

Food Quality

Overall, the food received positive feedback for being delicious and well-prepared, although there were some complaints about specific dishes being overcooked or not flavorful.

Cleanliness

While some reviews noted clean facilities, there were also reports of unsanitary conditions in the bathrooms, indicating inconsistency in cleanliness.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to portion sizes, suggesting that the value for money could be improved.

Management Issues

There were complaints regarding the management's lack of responsiveness to customer issues, particularly in handling service complaints and ensuring a positive dining experience.
  • SA
    Scott Adler
    2 days ago
    3.0
    It was just ok.
  • AC
    Amber Campbell
    Nov 16, 2025
    5.0
    Super prompt service on a Sunday night! We sat at the bar and Alisha took great care of us. She suggested menu options and drinks. She was busy taking tables and still kept her eye on us making sure we had everything we needed. The food was great! My husband had the blooming burger and I had a wedge salad. It came out very fast and everything tasted amazing! Good job outback and Alisha!!
  • JF
    james fletcher
    Nov 12, 2025
    5.0
    Fantastic meal ! The server went beyond greatness !
  • SG
    Scott Grandon
    Nov 8, 2025
    5.0
    It’s been a while since we have last been to an Outback Steakhouse. So we were in the Parkersburg/Vienna area and we stopped for an early supper. We ordered sweet tea and a strawberry lemonade to drink. Both drinks were cold, tasty and able to quench our thirst. Our main meal was an Aussie 3 Course that had Coconut Shrimp, Side Salad and French Fries, to include a slice of Cheesecake for dessert. Mine was a Ribeye Steak with Baked Potato and Side Salad. Both meals were served in a very reasonable amount of time. The food was hot, appealing to the eye and a delight once it came in contact with our taste buds. Our waitress was constantly checking on us for drink refills and if the food was to our liking. Needless to say, we had to take the cheesecake as a “to go” because we were entirely satisfied with the amount of food we previously ate. So if you’re near the Parkersburg Mall area, please stop in and enjoy a really good meal at a reasonable price. Thanks Outback.
  • FK
    Felicia Kelley
    Oct 4, 2025
    5.0
    I don’t usually leave reviews but I felt compelled to after dinner tonight. Coming from the service industry myself, I recognize and appreciate great service. The top notch service given to us tonight was by a gentleman named Gavin. He made sure to acknowledge us as soon as we sat, and kept everything coming in a timely manner, never once did we need for anything! Service was fast and prompt which is a necessity with a toddler. I’d also like to recognize Tia, she made and served my cocktail to me, and it was delicious. I come to Outback for the Wallaby Darned every time. Service like this is rare these days, especially when dining out costs more than ever, and it really makes a difference. Hence why I am leaving this review, in hope that Parkersburg Outback will acknowledge they have great team members

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.