Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality is inconsistent; while some enjoy the ice cream and certain menu items, others report poor food preparation and taste.
Cleanliness
Several reviews mention cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Speed of Service
Customers frequently comment on slow service, especially during busy times, impacting their overall experience.
OB
Outback Bob
Oct 19, 2025
5.0
Great job taking our order at the drive thru. The young man at the window was very polite. The order was made very quickly.
DD
Dryden
Aug 30, 2025
1.0
Only DQ I've been to where I was asked to come inside for mobile orders. I'm sticking to the Vienna location just for this
KR
Kerri Rader
Aug 23, 2025
4.0
They got our order wrong twice and the wait in the drive through was very long... but, the guy at the window was so friendly and kind and the ice cream was so good!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Parkersburg specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, Blizzard® treats, signature shakes and malts, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Where is Dairy Queen Grill & Chill located in Parkersburg?
It is located at 1616 Blizzard Dr, Parkersburg, WV 26101-6427, USA.
What are the opening hours for Dairy Queen Grill & Chill?
It is open Monday through Saturday from 10:30 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Parkersburg have a drive-thru and outdoor seating?
Yes, the location features both a drive-thru and outdoor seating for customers.
Is the Dairy Queen Grill & Chill family-friendly?
Yes, it is family-friendly with amenities like high chairs and booster seats, making it suitable for children and families.
Can I order food online or through an app from this Dairy Queen location?
Yes, you can order online for pickup via their website and download their app for exclusive deals and mobile ordering rewards.
What amenities are available at Dairy Queen Grill & Chill for customer comfort?
The restaurant offers free WiFi, wheelchair accessibility, restrooms, high chairs, booster seats, and family-friendly seating.
Are there nearby public places or businesses I could visit before or after eating at Dairy Queen Grill & Chill?
Yes, nearby are Stoked Coffee for a café experience, the Parkersburg & Wood County Public Library for reading or studying, and Grace Brethren Church for those interested in religious services.
How can nearby businesses like AT&T Store or Pantry Store help customers visiting Dairy Queen?
Customers can visit AT&T Store for mobile phone needs and Pantry Store for convenience shopping before or after dining at Dairy Queen.
Are there healthcare or insurance services near Dairy Queen Grill & Chill?
Yes, nearby are Moore Dental Center and TMJ & Sleep Solutions for dental care, and both Jerry Parkins - State Farm Insurance Agent and Curtis Miller Insurance Agency provide insurance services.