Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
513 reviews
5 stars
224
4 stars
118
3 stars
76
2 stars
29
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Food Quality
While some reviews noted good food and fresh options, others reported issues with incorrect orders and food quality, including cold items and poorly mixed ice cream.
Cleanliness
Several customers mentioned the cleanliness of the restaurant, although there were also reports of unsanitary conditions at times.
Wait Times
Customers frequently commented on slow service and long wait times, particularly during busy periods.
Pricing
Some reviews indicated that prices were considered high for the quality and service received.
- JBJacob BrownDec 14, 20255.0DQ is one of my favorites when it comes to getting ice cream. Especially their ice cream cakes for my birthday. But Ive had nothing but good service here. I see Ethan working there regularly and he has great customer service skills. He'll usually Crack a joke and always comes across as polite and professional. He deserves a raise for sure
- JVJessica VanwayNov 12, 20255.0Friendliness service ever today 1:15. The young man that waited on us was patient, pleasant and spot on. The food was good, the service was great.
- RRRandom ReviewNov 11, 20254.0I came through Sunday night and loved my experience, Kaye had the best attitude at the window and ever held a conversation while the food was being made. I enjoyed talking to her and will be back. Such a friendly group of workers and the food was great!
- MTMoody TatianaOct 1, 20255.0The staff consistently provide friendly service.
- AZAdam ZeiglerSep 22, 20255.0Stopped in on the way home from Kentucky and found them to have a nice clean restaurant with friendly and helpful staff! They got out out quick and also went above and beyond. Thank you to those that worked the morning shift on 9/21/25. They do have a drive thru and have a small parking lot so parking can be tight at busy times. I would return when in the area.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Parkersburg?
Dairy Queen Grill & Chill is located at 1804 E 7th St, Parkersburg, WV 26101-4202.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 10:30 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location has a drive-thru service and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with booster seats, high chairs, and is wheelchair accessible. It welcomes children as well.
Can I use mobile ordering or get mobile deals at Dairy Queen Grill & Chill?
Yes, Dairy Queen offers mobile ordering and rewards through their app, which also provides exclusive deals.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup online via their website at https://www.dairyqueen.com/en-us/order/pickup/n/10417/.
What nearby places are close to Dairy Queen Grill & Chill that I might visit?
Nearby places include Seventh Street United Methodist Church, Ellen's Styling Salon, Domino's Pizza, and TLC This N That thrift store and flower shop.
Is there a good place to get a haircut near Dairy Queen Grill & Chill?
Yes, Ellen's Styling Salon and Hair Fazes are nearby beauty salons where you can get a haircut.
Are there any religious or community organizations close to Dairy Queen Grill & Chill?
Yes, Seventh Street United Methodist Church and Church of His Presence - Parkersburg are nearby religious organizations, and Boy Scout Troop 6 is a local youth organization.