Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
512 reviews
5 stars
222
4 stars
118
3 stars
77
2 stars
29
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly and helpful, though some reported rude behavior from individual employees.
Food Quality
Feedback on food quality was mixed; while some enjoyed the burgers and ice cream, others reported issues with cold food and incorrect orders.
Cleanliness
The cleanliness of the restaurant received both positive and negative comments, with some noting improvements while others reported dirty conditions.
Service Speed
Service speed was frequently criticized, with many customers experiencing long wait times and slow service, particularly in the drive-thru.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect flavors, leading to customer dissatisfaction.
- JVJessica VanwayNov 12, 20255.0Friendliness service ever today 1:15. The young man that waited on us was patient, pleasant and spot on. The food was good, the service was great.
- RRRandom ReviewNov 11, 20254.0I came through Sunday night and loved my experience, Kaye had the best attitude at the window and ever held a conversation while the food was being made. I enjoyed talking to her and will be back. Such a friendly group of workers and the food was great!
- MTMoody TatianaOct 1, 20255.0The staff consistently provide friendly service.
- AZAdam ZeiglerSep 22, 20255.0Stopped in on the way home from Kentucky and found them to have a nice clean restaurant with friendly and helpful staff! They got out out quick and also went above and beyond. Thank you to those that worked the morning shift on 9/21/25. They do have a drive thru and have a small parking lot so parking can be tight at busy times. I would return when in the area.
- TNTheresa NorwalkSep 7, 20253.0Had flies inside that kept trying to land on the food.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Parkersburg?
Dairy Queen Grill & Chill is located at 1804 E 7th St, Parkersburg, WV 26101-4202.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 10:30 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location has a drive-thru service and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with booster seats, high chairs, and is wheelchair accessible. It welcomes children as well.
Can I use mobile ordering or get mobile deals at Dairy Queen Grill & Chill?
Yes, Dairy Queen offers mobile ordering and rewards through their app, which also provides exclusive deals.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup online via their website at https://www.dairyqueen.com/en-us/order/pickup/n/10417/.
What nearby places are close to Dairy Queen Grill & Chill that I might visit?
Nearby places include Seventh Street United Methodist Church, Ellen's Styling Salon, Domino's Pizza, and TLC This N That thrift store and flower shop.
Is there a good place to get a haircut near Dairy Queen Grill & Chill?
Yes, Ellen's Styling Salon and Hair Fazes are nearby beauty salons where you can get a haircut.
Are there any religious or community organizations close to Dairy Queen Grill & Chill?
Yes, Seventh Street United Methodist Church and Church of His Presence - Parkersburg are nearby religious organizations, and Boy Scout Troop 6 is a local youth organization.