Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with cold or improperly prepared food, including raw burgers and missing ingredients.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong modifications.
Service Speed
Several customers noted slow service, particularly in the drive-thru, with long wait times reported.
Staff Friendliness
While some customers praised the friendliness of the staff, others experienced rudeness or indifference from employees.
Cleanliness
The restaurant was described as clean by some, but others noted that tables and floors needed attention.
JW
James “Jim” Williams
Oct 20, 2025
5.0
Remodeled since my last visit. Looks good.
RR
RedStar
Oct 13, 2025
2.0
I eat here just about every other day, because there's really nothing else on this side of town other than Subway, but 9 out of 10 orders, there's something wrong with my order. Forget something, or give me the wrong thing entirely. But tonight there was literally nobody in the store, nobody in the drive through. I put in my mobile order for pickup and everything was as cold as my drink. I took a bite out of my sandwich and it was as cold as if it had been sitting in a refrigerator
I just don't understand it. They have people that work there, but it doesn't really seem like they care at all or use common sense.
Sometimes I get it's just fast food and nobody really wants to do that job. But at the same time, I don't feel like I'm just gonna throw cold food out of a window when I have time. To at least, put it in a microwave. Or something?
LB
Larry Beckett
Sep 12, 2025
3.0
Two large chilis but no meat in one and two small penny sized in the other. Two baked potatoes but no salt and pepper or butter or sour cream for either. Two singles were delicious with no problems. Overall somewhat disappointed in no meat and no potato fixings. For nearly $30 this should not be.
KD
Kim Donell
Aug 31, 2025
5.0
Wendy's is always good! One of my favorite places to eat!
LA
les aliff
Aug 9, 2025
4.0
They do a good job for the small area they work in.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oak Hill, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oak Hill, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 465-8659.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Oak Hill Wendy’s serve breakfast?
Yes, this Wendy’s location in Oak Hill, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is Oak Hill Wendy's currently open?
Yes! Oak Hill Wendy's is open daily from 6:00 AM to 12:00 AM to serve you.
What are the drive-thru hours at Oak Hill Wendy's?
The drive-thru is open every day from 6:00 AM to 12:00 AM.
Does Oak Hill Wendy's offer breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods are accepted at Oak Hill Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Does Oak Hill Wendy's offer delivery and takeout services?
Yes, Oak Hill Wendy's provides delivery and takeout options as well as dine-in and drive-thru services.
How can I provide feedback or contact the Oak Hill Wendy's?
You can contact Oak Hill Wendy's directly at (304) 465-8659, or provide feedback via their Customer Care team through the Wendy's Contact page or Satisfaction Survey online.
Where can I find menu pricing and nutrition information for Oak Hill Wendy's?
Menu prices and nutrition/allergen information are available on the Wendy's website and mobile app after selecting this location.
What nearby places can I visit around Oak Hill Wendy's?
Nearby places include Watson's Paradise (a breakfast and brunch restaurant), the United States Postal Service for mailing needs, and The Folkway for event photography and media production services.
How might visiting nearby establishments like Watson's Paradise or the Oak Hill Post Office enhance my trip to Wendy's?
You can enjoy a full day in Oak Hill by grabbing breakfast at Watson's Paradise before visiting Wendy's, or handle errands like mailing at the Oak Hill Post Office close by, making your visit efficient and pleasant.
Are there any salons or beauty services near Oak Hill Wendy's?
Yes, nearby salons include Shear Blessings Hair Studio and Fade City barber and beauty salons, ideal for combining personal care visits with a meal at Wendy's.