Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer experiences varied widely, with some praising friendly staff while others noted rudeness and slow service.
Food Quality
Several reviews mentioned cold or stale food, with some customers experiencing food safety issues like undercooked items.
Cleanliness
The restaurant was noted for being clean by some, but others pointed out that it needed better maintenance.
BK
Beth Kessler
Dec 24, 2025
1.0
Had to go back two Three time messed up all three times they was goofing off at the window then called they picked up laid phone down didn't answer I am very up set with the food service and how the employees treated us very rude very terrible experience
BH
Brent Hudnall
Dec 6, 2025
4.0
Only reason I didn't give a five star is because food is made wrong quite often, other than than great place to eat and great crew.
JC
Joe C
Nov 30, 2025
1.0
Stopped again after a long time away. A BIG mistake. I'd heard this Wendy's and the one at the Fayetteville Town Center were fighting to be the district's worst, and they're certainly in the running. Placed an online order 20 minutes before arriving only to wait an additional ten minutes at the window for cold, greasy and leathery fries and a lukewarm burger. I had hope for my drink as the Coke looked like Coke and not watered down ice tea, but that was disappointing as well. At least they got the light ice right.
JW
James “Jim” Williams
Oct 20, 2025
5.0
Remodeled since my last visit. Looks good.
RR
RedStar
Oct 13, 2025
2.0
I eat here just about every other day, because there's really nothing else on this side of town other than Subway, but 9 out of 10 orders, there's something wrong with my order. Forget something, or give me the wrong thing entirely. But tonight there was literally nobody in the store, nobody in the drive through. I put in my mobile order for pickup and everything was as cold as my drink. I took a bite out of my sandwich and it was as cold as if it had been sitting in a refrigerator
I just don't understand it. They have people that work there, but it doesn't really seem like they care at all or use common sense.
Sometimes I get it's just fast food and nobody really wants to do that job. But at the same time, I don't feel like I'm just gonna throw cold food out of a window when I have time. To at least, put it in a microwave. Or something?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Oak Hill Wendy's currently open?
Yes! Oak Hill Wendy's is open daily from 6:00 AM to 12:00 AM to serve you.
What are the drive-thru hours at Oak Hill Wendy's?
The drive-thru is open every day from 6:00 AM to 12:00 AM.
Does Oak Hill Wendy's offer breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods are accepted at Oak Hill Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Does Oak Hill Wendy's offer delivery and takeout services?
Yes, Oak Hill Wendy's provides delivery and takeout options as well as dine-in and drive-thru services.
How can I provide feedback or contact the Oak Hill Wendy's?
You can contact Oak Hill Wendy's directly at (304) 465-8659, or provide feedback via their Customer Care team through the Wendy's Contact page or Satisfaction Survey online.
Where can I find menu pricing and nutrition information for Oak Hill Wendy's?
Menu prices and nutrition/allergen information are available on the Wendy's website and mobile app after selecting this location.
What nearby places can I visit around Oak Hill Wendy's?
Nearby places include Watson's Paradise (a breakfast and brunch restaurant), the United States Postal Service for mailing needs, and The Folkway for event photography and media production services.
How might visiting nearby establishments like Watson's Paradise or the Oak Hill Post Office enhance my trip to Wendy's?
You can enjoy a full day in Oak Hill by grabbing breakfast at Watson's Paradise before visiting Wendy's, or handle errands like mailing at the Oak Hill Post Office close by, making your visit efficient and pleasant.
Are there any salons or beauty services near Oak Hill Wendy's?
Yes, nearby salons include Shear Blessings Hair Studio and Fade City barber and beauty salons, ideal for combining personal care visits with a meal at Wendy's.