Wendy's

3.9
678 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
200 Main St, Oak Hill, WV
25901, United States

Hours

Reviews

3.9
678 reviews
5 stars
296
4 stars
179
3 stars
100
2 stars
46
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with cold or improperly prepared food, including raw burgers and missing ingredients.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including missing items and wrong modifications.

Service Speed

Several customers noted slow service, particularly in the drive-thru, with long wait times reported.

Staff Friendliness

While some customers praised the friendliness of the staff, others experienced rudeness or indifference from employees.

Cleanliness

The restaurant was described as clean by some, but others noted that tables and floors needed attention.
  • JW
    James “Jim” Williams
    Oct 20, 2025
    5.0
    Remodeled since my last visit. Looks good.
  • RR
    RedStar
    Oct 13, 2025
    2.0
    I eat here just about every other day, because there's really nothing else on this side of town other than Subway, but 9 out of 10 orders, there's something wrong with my order. Forget something, or give me the wrong thing entirely. But tonight there was literally nobody in the store, nobody in the drive through. I put in my mobile order for pickup and everything was as cold as my drink. I took a bite out of my sandwich and it was as cold as if it had been sitting in a refrigerator I just don't understand it. They have people that work there, but it doesn't really seem like they care at all or use common sense. Sometimes I get it's just fast food and nobody really wants to do that job. But at the same time, I don't feel like I'm just gonna throw cold food out of a window when I have time. To at least, put it in a microwave. Or something?
  • LB
    Larry Beckett
    Sep 12, 2025
    3.0
    Two large chilis but no meat in one and two small penny sized in the other. Two baked potatoes but no salt and pepper or butter or sour cream for either. Two singles were delicious with no problems. Overall somewhat disappointed in no meat and no potato fixings. For nearly $30 this should not be.
  • KD
    Kim Donell
    Aug 31, 2025
    5.0
    Wendy's is always good! One of my favorite places to eat!
  • LA
    les aliff
    Aug 9, 2025
    4.0
    They do a good job for the small area they work in.

Frequently Asked Questions About Wendy's

Is Oak Hill Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.