Dairy Queen Grill & Chill

3.7
338 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1301 Buckhannon Pike, Nutter Fort, WV
26301-4405, United States

Hours

Reviews

3.7
338 reviews
5 stars
146
4 stars
66
3 stars
59
2 stars
21
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly service, others reported rude interactions and poor attitudes from employees.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others complained about incorrect orders and poorly prepared items.

Cleanliness

The cleanliness of the location is often criticized, with reports of dirty tables and outdoor areas, though some customers noted improvements.

Speed of Service

Service speed is frequently mentioned, with many customers experiencing long wait times, especially during busy periods.

Overall Experience

Overall experiences vary widely; some customers express loyalty and satisfaction, while others vow not to return due to service issues.
  • VW
    Vanessa Wilhelm
    2 days ago
    5.0
    I love ice cream! So Dairy Queen definitely is delicious. I enjoy their blizzards, hot fudge Sundays, and chicken strip baskets with gravy and buffalo sauce.
  • EW
    Elisa WestVirginiaMountainMama
    Oct 21, 2025
    1.0
    Got 2 coney dogs today and the chili was so hot I couldn't eat them. Careful if you don't like heat. Tossed them both after 1 bite. Used to enjoy their coneys
  • NN
    Nickey
    Jul 6, 2025
    5.0
    I wanted a sundae, but I pulled up too far, and I could not see the drive-thru menu in the blinding sun. I told the nice gentleman on the speaker what I was looking for, and he was quick to figure it out. I ordered the remaining items for the rest of my party, a burger, another sundae, and a Superman blizzard. I was in the drive-thru for maybe 5 minutes. It was amazingly fast! Both employees that I interacted with at the window were smiling, polite, and friendly. The employees went out of their way to make sure I was happy and that everything I ordered was to my liking. This was at a drive-thru, I am just blown away. If I want another sundae or anything from DQ I will go to this location. The staff are absolutely wonderful.
  • TK
    Tabitha Kay
    Jul 2, 2025
    1.0
    Very rude people work there ask a question and I was speaking to a man at first then a women jumps on there and starts screaming and being rude all I asked is what’s the difference is in something iam a customer if u can’t speak respectfully to costumers don’t work in food…
  • SB
    Sherry Bombard
    May 29, 2019
    1.0
    Slow and yucky food and priced high

Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 1301 Buckhannon Pike, Nutter Fort, WV 26301-4405, US.

What are the operating hours for Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open Monday to Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.