Feedback on customer service is mixed; while some praised friendly and helpful staff, others reported rude and unprofessional behavior.
Food Quality
Food quality received positive remarks, especially for ice cream and chicken strips, but there were complaints about incorrect orders and food temperature.
Cleanliness
The cleanliness of the location was frequently mentioned, with some customers noting dirty tables and outdoor areas, while others found it clean and well-maintained.
Speed of Service
Service speed was a common concern, with many customers experiencing long wait times, especially during busy periods.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed not to return due to poor service.
VW
Vanessa Wilhelm
Nov 22, 2025
5.0
I love ice cream! So Dairy Queen definitely is delicious. I enjoy their blizzards, hot fudge sundaes, and chicken strip baskets with gravy and buffalo sauce.
EW
Elisa WestVirginiaMountainMama
Oct 21, 2025
1.0
Got 2 coney dogs today and the chili was so hot I couldn't eat them. Careful if you don't like heat. Tossed them both after 1 bite. Used to enjoy their coneys
NN
Nickey
Jul 6, 2025
5.0
I wanted a sundae, but I pulled up too far, and I could not see the drive-thru menu in the blinding sun. I told the nice gentleman on the speaker what I was looking for, and he was quick to figure it out. I ordered the remaining items for the rest of my party, a burger, another sundae, and a Superman blizzard. I was in the drive-thru for maybe 5 minutes. It was amazingly fast! Both employees that I interacted with at the window were smiling, polite, and friendly. The employees went out of their way to make sure I was happy and that everything I ordered was to my liking. This was at a drive-thru, I am just blown away. If I want another sundae or anything from DQ I will go to this location. The staff are absolutely wonderful.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1301 Buckhannon Pike, Nutter Fort, WV 26301-4405, US.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday to Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and DQCakes.com cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location offers drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, provides booster seats and high chairs, and is wheelchair accessible.
Can customers use mobile ordering and get exclusive deals at Dairy Queen Grill & Chill?
Yes, customers can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards services.
What amenities are available at Dairy Queen Grill & Chill during a visit?
The location has free WiFi, restrooms, seating, and is family-friendly with provisions for children and accessibility.
Are there any nearby recreational spots to visit before or after dining at Dairy Queen Grill & Chill?
Yes, the Splash Zone - Clarksburg Parks & Pool water park is nearby, perfect for families to enjoy before or after their meal.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining options include Taqueria Lou Lou, a Mexican and Latin American restaurant, and Subway, a sandwich shop and fast food restaurant.
How can visitors use nearby services like the Nutter Fort Public Library or local businesses when visiting Dairy Queen Grill & Chill?
Visitors can enjoy a meal at Dairy Queen before or after visiting the Nutter Fort Public Library or shopping at nearby stores like MCM BUSINESS SYSTEMS for office equipment and supplies.