Dairy Queen Grill & Chill

3.7
339 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1301 Buckhannon Pike, Nutter Fort, WV
26301-4405, United States

Hours

Reviews

3.7
339 reviews
5 stars
147
4 stars
66
3 stars
59
2 stars
21
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised friendly and helpful staff, others reported rude and unprofessional behavior.

Food Quality

Food quality received positive remarks, especially for ice cream and chicken strips, but there were complaints about incorrect orders and food temperature.

Cleanliness

The cleanliness of the location was frequently mentioned, with some customers noting dirty tables and outdoor areas, while others found it clean and well-maintained.

Speed of Service

Service speed was a common concern, with many customers experiencing long wait times, especially during busy periods.

Overall Experience

Overall experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed not to return due to poor service.
  • VW
    Vanessa Wilhelm
    Nov 22, 2025
    5.0
    I love ice cream! So Dairy Queen definitely is delicious. I enjoy their blizzards, hot fudge sundaes, and chicken strip baskets with gravy and buffalo sauce.
  • EW
    Elisa WestVirginiaMountainMama
    Oct 21, 2025
    1.0
    Got 2 coney dogs today and the chili was so hot I couldn't eat them. Careful if you don't like heat. Tossed them both after 1 bite. Used to enjoy their coneys
  • NN
    Nickey
    Jul 6, 2025
    5.0
    I wanted a sundae, but I pulled up too far, and I could not see the drive-thru menu in the blinding sun. I told the nice gentleman on the speaker what I was looking for, and he was quick to figure it out. I ordered the remaining items for the rest of my party, a burger, another sundae, and a Superman blizzard. I was in the drive-thru for maybe 5 minutes. It was amazingly fast! Both employees that I interacted with at the window were smiling, polite, and friendly. The employees went out of their way to make sure I was happy and that everything I ordered was to my liking. This was at a drive-thru, I am just blown away. If I want another sundae or anything from DQ I will go to this location. The staff are absolutely wonderful.
  • DS
    Darlene Stead
    Jul 27, 2018
    5.0
    People were friendly. Food was good.

Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 1301 Buckhannon Pike, Nutter Fort, WV 26301-4405, US.

What are the operating hours for Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open Monday to Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.