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Wendy's

3.8
(669 reviews)

Business Details

4100 1st Ave, Nitro, WV
25143, United States
(304) 755-1368

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4100 1st Ave, Nitro, WV
25143, United States

Hours

Reviews

3.8
669 reviews
5 stars
289
4 stars
172
3 stars
94
2 stars
35
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported dirty restrooms and unsanitary conditions.

Speed of Service

Customers frequently noted long wait times for their orders, both in the drive-thru and inside the restaurant.

Mixed Experiences

There were a mix of positive and negative experiences, with some praising specific staff members and good food, while others had significant complaints.
  • KD
    Kyle Duncan
    3 days ago
    1.0
    Nothing like a cold chicken sandwich, very old breakfast potatoes and horrible customer service to warm you up on a cold morning. Thanks for the waste of time and money. Last visit for me.
  • FF
    Ferimer2019 Ferimer
    Jan 15, 2026
    1.0
    The most unprofessional place around…bunch of young adults that don’t know what they are doing. My experience there is so mind blowing, no customer service. However they will give you advice on how to order! How embarrassing for that company and to anyone who may buy from there. Can’t even get a frosty correct.
  • TH
    Tania Horne
    Dec 23, 2025
    4.0
    very fast and tasty. clean courteous employees
  • MS
    Mallory Shaffer
    Dec 13, 2025
    2.0
    We arrived about 10:35 pm. We had about a $35 order five sandwiches, some chili cheese fries, baked potatoes and a few other small things. Yes the man that says when we were ordering our chicken sandwiches that they made in fresh so it would be 7 minutes.. we said that's fine placed our order paid was pulled up to a parking spot but never given a receipt keep that in mind.. so it I would say now it's 10:55 finally he brings our bags out. This point they probably had seven cars parked we were the first tho. I mentioned the new receipt because I would have caught it the first time had he had given me a receipt. I ordered first off two crispy chicken sandwiches with only lettuce tomato extra pickle I said it that way and I probably said it three times and he verified it. My son is allergic to mayo. And I just don't like it. So finally 11:00 or so we go to pull away and sure enough I open the sandwich my sons just to make sure and not only was there no tomato or extra pickle it was made regularly like a regular sandwich. We then had to proceed to wait another 15 minutes 20 maybe we did not pull out of the Wendy's parking lot until 11:22. There for just like 5/10 min shy of a hour. I never even thought to check my husband's sandwich because he got a spicy chicken deluxe add chese and he'll eat just about anything so I figured they couldn't mess it up but when we got home it only had mayonnaise and lettuce on it. And still was not given a receipt until after my remakes came out and I had to ask him to bring me back out of receipt.. and that doesn't even mention that half my baked potatoe was bad. Sadly wasted $34 and by the time I made it home and realized my husband's sandwich was wrong and that's what sent me. It was like 5 minutes to 12 and noone was answering the phone. Never again..
  • SS
    Staci Stayner
    Dec 13, 2025
    5.0
    Excellent staff, SUCH CLEAN RESTROOMS! Friendly fast service. Probably the best wendy’s we have been to and that’s considering we are from central Ohio

Frequently Asked Questions About Wendy's

Is Nitro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Nitro, WV?

The drive-through at Wendy's in Nitro, WV is open daily from 6:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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