At Wendy’s in New Martinsville, WV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Martinsville, WV hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported rude staff, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned inconsistent food quality, including cold, burnt, or improperly prepared items.
Cleanliness Concerns
Several customers noted cleanliness issues in the dining area and concerns about food handling practices.
Positive Experiences
Despite the negatives, some customers praised the fast service, friendly staff, and specific menu items like chili and breakfast options.
MN
Margie Napier
Dec 28, 2025
1.0
While here for dine in observed an employee berating and being so RUDE to a woman at the counter. The woman was being loud or disruptive in any way but the girl behind the counter was horrible.
BJ
Betty Jackson
Dec 9, 2025
4.0
We like their Whopper Meals. But this day I ordered a fish meal. It was burnt. Surely the person making the sandwich saw it! The fish patty was black and hard. I should check food before driving away.
NS
N. S.
Nov 26, 2025
2.0
They always forget something at the drive thru.
JQ
James Quinn
Nov 8, 2025
3.0
This place is just cheap and smells funny I don't like to eat there if I don't have to