Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some items being cold, undercooked, or not prepared as requested.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of urgency.
Cleanliness
Several customers noted cleanliness issues, particularly with the dining area and food handling practices.
Speed of Service
While some customers praised the fast drive-thru service, others experienced long waits for their orders.
Staff Friendliness
Customer experiences with staff friendliness varied, with some reporting positive interactions while others encountered rudeness.
JQ
James Quinn
Nov 8, 2025
3.0
This place is just cheap and smells funny I don't like to eat there if I don't have to
SW
Scott Wagner
Oct 11, 2025
5.0
Fast drive thru. Tasty food.. excellent chili.
AD
Allen Doyle
Sep 27, 2025
4.0
The breakfast burrito was surprisingly good!
KF
Karla Fiallos
Aug 19, 2025
1.0
The french fries were so disgusting I had to throw them in the trash they were definitely double dipped and this was at Sunday afternoon August 16 I will never be back
RA
rita adams
Jul 14, 2025
5.0
There was a lady working the window last night who was very nice & upbeat. It made for a pleasant experience.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Martinsville, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Martinsville, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 455-6370.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does New Martinsville Wendy’s serve breakfast?
Yes, this Wendy’s location in New Martinsville, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in New Martinsville?
Wendy's drive-thru in New Martinsville is open every day from 5:00 AM to midnight.
Is Wendy's in New Martinsville currently open?
Yes, Wendy's in New Martinsville is currently open and serving customers.
Does Wendy's in New Martinsville offer breakfast options?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Which payment methods are accepted at Wendy's in New Martinsville?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order Wendy's food for delivery or takeout in New Martinsville?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout options.
How can I provide feedback or contact Wendy's New Martinsville with questions?
You can reach Wendy's Customer Care via their Contact page or call the location directly at (304) 455-6370.
Where can I find the menu and pricing information for Wendy's New Martinsville?
Menu and pricing details can be viewed at https://menu.wendys.com or on the Wendy's mobile app, selecting the New Martinsville location.
What nearby places can I visit around Wendy's in New Martinsville?
Nearby you can find Pizza Hut for pizza, The Flower Basket & Gift Shop for flowers and gifts, and Bruce Lanes cinema for entertainment.
Are there any nearby automotive services close to Wendy's in New Martinsville?
Yes, nearby automotive services include AutoZone, Valley Towing and Auto Repair, Cecil Tire and Jenny Lube, and Advance Auto Parts.
What lodging options are near Wendy's in New Martinsville?
Nearby lodging includes Microtel Inn and Suites by Wyndham New Martinsville and Plaza Inn of New Martinsville motels.