Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 390 N State Route 2 in New Martinsville, WV. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers praised the friendly and attentive service from waitstaff, although some noted issues with slow service due to understaffing.
Food Quality
Feedback on food quality was mixed; while many enjoyed the pizza and other menu items, several customers reported issues with undercooked or poorly prepared food.
Ordering Experience
Customers expressed frustration with the ordering system, particularly when dealing with remote staff who were difficult to understand.
Cleanliness
There were complaints about cleanliness, with some customers noting dirty tables and floors during their visits.
Consistency
Some customers mentioned a decline in food quality and service consistency over time, contrasting with positive experiences from previous visits.
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Alexis Hallo
3 days ago
2.0
Service and atmosphere is fine but the food is just mid. The pizza was undercooked decent wings though. Overpriced and probably not again
DY
Dawn Yeater
Dec 28, 2025
5.0
Our Waitresses was amazing! Our glasses never got empty and she was so Courteous! Best service we ever got there. But I can't remember her name. But we were there Monday 22 2026 between 630 and 730. Pm.
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Audrina Jones
Nov 19, 2025
5.0
Phenomenal food and service
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Melody Wells
Nov 17, 2025
1.0
It's not the store, it's the stupid system to order, why am I speaking with someone foreign that I can't understand and who doesn't understand the Menu? This is the dumbest set up I've seen. It would make so much more sense to order from Someone working IN THE STORE 🤦. A robot could speak clearer!!!!! I don't order very often and I don't believe I will again, gave me a headache trying to understand what she was saying.