McDonald's

3.3
701 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
176 N State Rt, New Martinsville, WV
26155, United States

Hours

Reviews

3.3
701 reviews
5 stars
215
4 stars
139
3 stars
137
2 stars
62
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect items, contributing to dissatisfaction.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty tables and floors, which detracted from their overall experience.

Staff Attitude

While some reviews praised friendly staff, others reported rude behavior and poor management, indicating inconsistency in customer service.
  • SS
    Sector
    Jan 4, 2026
    5.0
    Lovely crowd of people running this store, I go here every sunday after church, and they are always inviting. Would recommend to anyone.
  • CF
    Carol flinn
    Oct 23, 2025
    5.0
    Had a lovely evening with work friends and family. Very reasonable for dinner and a show. I always look forward to so many parts of the meal.
  • VB
    VALERIE BROWN
    Oct 5, 2025
    3.0
    Out of large cups??!! Usually pretty satisfied with courteous staff but rather short with me today. Hope your truck comes with cups soon.
  • SD
    Shannon Dalton
    Sep 28, 2025
    1.0
    Not from here, but this is by far the worst McDonald’s I’ve ever been to. The breakfast burritos are nothing but cold tortillas with barely a spoonful of filling. The biscuit sandwich was dry and cracked, the egg hanging out the side. The McGriddle was smashed, sloppy, and looked like no care was put into it at all. Every morning it’s the same cold, careless food that isn’t worth the money. Very disappointing compared to other McDonald’s locations. This is definitely by far the worst one. I've ever had, and this isn't just a one morning incident. We've been here for a week.And every morning, it's the same, I will not be there tomorrow morning.You add your chances
  • JT
    Jessica Tallman
    Sep 3, 2025
    4.0
    The food was hot and service was fairly quick but the atmosphere was pretty blugh, and the floors could have been mopped.. it was ok for McDonald's Ig, I've had worse...

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's drive-thru in New Martinsville, WV?

The drive-thru is open 24 hours every day of the week.

Can I order McDonald's delivery in New Martinsville? If so, what are the delivery hours?

Yes, McDonald's offers delivery from 4:00 AM to midnight Monday through Wednesday, with slight variations later in the week, and midnight to midnight on Friday and Saturday.