Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
814 Lafayette Ave, Moundsville, WV
26041-2224, United States
Hours
Reviews
3.9
516 reviews
5 stars
259
4 stars
99
3 stars
63
2 stars
27
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others reported cold, stale, or poorly prepared items.
Service Issues
Frequent complaints about slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Inconsistent cleanliness reported, with some customers noting dirty tables and unpleasant odors.
Positive Experiences
Several customers praised friendly staff and enjoyable ice cream, highlighting good experiences despite some issues.
Order Accuracy
Many customers experienced problems with order accuracy, often receiving incorrect items or missing components.
- TPTimothy PaceOct 31, 20255.0Best one we've been to so far.
- RRRed Rhonda (Red Rhonda)Sep 29, 20253.0Ordered the double ranch cheeseburger yesterday, Sunday around 4pm and it was hard and dried up. Was not going to drive 7 miles back to get it replaced but it was bad.
- RBraymond brownSep 27, 20252.0Ordered 2 medium pumpkin pie blizzards and was not happy with either one. No pie chips in either blizzard not enough pumpkin mix. Mostly vanilla ice cream. And did not flip either blizzard when served
- JKJi KookSep 5, 20251.0Would've been great to get some chili and cheese on my $3.49 chili cheese dog.
- MRMelena RunewiczJul 27, 20255.0I just wanted to thank the DQ group for making the perfect birthday cake. I’m sorry I can’t remember the managers name right now, but she noticed on my birthday cake form that I put my 4 year old was allergic to eggs and nuts and made sure to double check everything for me. She had also noticed that I put it was a ninja turtle themed cake and went above and beyond to make this cake special. Thank you guys for caring about your customers!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats can I expect at Dairy Queen Grill & Chill in Moundsville?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill on weekends?
On Saturdays, Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM, and on Sundays, from 11:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, they provide drive-thru service and have outdoor seating available for customers.
Is the Dairy Queen Grill & Chill location in Moundsville family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has high chairs, is wheelchair accessible, and offers restrooms.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill supports mobile ordering and rewards, and you can order online through their website or app to access exclusive deals.
Does Dairy Queen Grill & Chill provide free Wi-Fi to its customers?
Yes, free Wi-Fi is available for customers at this location.
What is the address and contact number for Dairy Queen Grill & Chill in Moundsville?
The address is 814 Lafayette Ave, Moundsville, WV 26041-2224. The main phone number is +1 304-845-1775.
What nearby dining options can I visit before or after eating at Dairy Queen Grill & Chill?
Nearby dining choices include Acapulco Mexican Restaurant for Tex-Mex cuisine, The Avenue Bar & Grill for American fare, Pink Door Pizza for pizza and American food, and Alexander's On 7th which is a cafe and restaurant.
Are there any nearby recreational spots to visit along with Dairy Queen Grill & Chill?
Yes, you can visit the Riverfront Bike Trail for hiking and outdoor activities or The Roller Derby, a roller skating rink offering sports and entertainment.
What nearby services or amenities are available around Dairy Queen Grill & Chill?
Nearby services include banks like WesBanco, BB&T, and United Bank; insurance agencies such as The Reager Agency and Citywide Insurance & Real Estate; automotive services like Advance Auto Parts and Henry's Used Cars; as well as gas stations Amoco and BP.