Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
705 reviews
5 stars
241
4 stars
193
3 stars
109
2 stars
41
1 star
121
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or old food, with several instances of incorrect orders and unsatisfactory meal preparation.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect order handling.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and with food presentation.
Positive Experiences
Despite the negative feedback, there were mentions of friendly staff and good food experiences, particularly with specific menu items.
Drive-Thru Efficiency
The drive-thru service was frequently criticized for being slow, with long wait times reported by multiple customers.
- HBHoward BurnsDec 7, 20251.0The, meat was raw too much excitement, on texting, than customer service 😔... You figure it out lA...
- FFFrederick FairNov 23, 20253.0Not as good as usual. Cold fries.
- AHAustin Hamrick-NaternicolaOct 29, 20252.0Legit have not got the sauces I’ve asked for right one time in the past 4 visits. I’ll ask for exclusivity BBQ sauce and will get a random selection of anything but. Service is slow but okay I guess. Definitely could tell they try to keep their drive through times down by having you wait until the persons order in front of you in 100% complete. If it wasn’t for the spicy chicken sandwich I’d would avoid this place at all costs.
- ASAmy SineOct 1, 20255.0No issues and they discreetly asked me if they could give my son a frosty. Unfortunately he's allergic to milk, so he couldn't, but the gesture was very much appreciated.
- ISIzzy StullSep 29, 20251.0Says everything open till one but yet there door are locked before then
Frequently Asked Questions About Wendy's
Is Patteson Dr. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Patteson Dr. Wendy's location currently open?
Yes, the Wendy's at 351 Patteson Drive is open and committed to serving you every day.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 8:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, and what meal options are available?
Yes, this Wendy's serves breakfast, lunch, and dinner with options including breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's restaurant?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (304) 598-3793 or reach their Customer Care team via live chat on the Wendy's Contact page or call 888-624-8140.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards are available in-restaurant, at retailers, and online for individual or bulk purchase.
What other dining options are nearby Wendy's at 351 Patteson Drive?
Nearby dining options include Panera Bread, Taco Bell, Eat'n Park, Burger King, Volcano Japanese Restaurant, and Pizza Hut, offering a variety of cuisines you might enjoy before or after visiting Wendy's.
How can nearby businesses like Massage Envy or European Wax Center complement my visit to Wendy's?
After your meal at Wendy's, you can relax at nearby wellness centers such as Massage Envy or the European Wax Center, making it convenient to combine dining with self-care.
Are there useful services near Wendy's like shipping or banking for additional errands?
Yes, nearby you'll find The UPS Store for shipping needs and banks such as WesBanco and First Exchange Bank, making it easy to handle errands along with your visit to Wendy's.