At Wendy’s in Morgantown, WV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Morgantown, WV hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported receiving cold, stale, or improperly cooked food, including raw burgers and cold fries.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Service Speed
While some customers noted quick service, many others experienced significant delays, particularly in the drive-thru.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of professionalism among staff.
Positive Experiences
A few customers praised specific employees for their kindness and helpfulness, as well as enjoying certain menu items.
NU
nick uphold
2 days ago
1.0
Shitty and slow service
CH
Carolyn Hall
Feb 15, 2026
1.0
Food was cold and stale. We live 5 minutes from this location and by the time we got back, we had to air fry our food. Also Wendy’s what happened to your “hot and crispy” fries guarantee back in 2021.
RN
Robert Naylor
Feb 3, 2026
2.0
Pretty much all I ever get at any Wendy's is a double or baconator. No fries. No drink, just some variation of a burger. For what ever reason the burger was quite subpar. Meat was dry. Bacon was hard, not chewy or crisp... hard.
HB
Howard Burns
Dec 7, 2025
1.0
The, meat was raw too much excitement, on texting, than customer service 😔... You figure it out lA...