Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Food Quality
Numerous reviews mentioned cold or old food, with several customers receiving incorrect orders.
Speed of Service
While some praised quick service, many others experienced long wait times, especially in the drive-thru.
Cleanliness
Some customers noted cleanliness issues, including sticky floors and unsanitary conditions.
Positive Experiences
A few customers highlighted exceptional service from specific employees, creating a positive atmosphere.
AH
Austin Hamrick-Naternicola
Oct 29, 2025
2.0
Legit have not got the sauces I’ve asked for right one time in the past 4 visits. I’ll ask for exclusivity BBQ sauce and will get a random selection of anything but. Service is slow but okay I guess. Definitely could tell they try to keep their drive through times down by having you wait until the persons order in front of you in 100% complete. If it wasn’t for the spicy chicken sandwich I’d would avoid this place at all costs.
AS
Amy Sine
Oct 1, 2025
5.0
No issues and they discreetly asked me if they could give my son a frosty. Unfortunately he's allergic to milk, so he couldn't, but the gesture was very much appreciated.
IS
Izzy Stull
Sep 29, 2025
1.0
Says everything open till one but yet there door are locked before then
JG
Jerri Griner
Sep 29, 2025
5.0
Excellent food and service 💯
CE
Chloe Eddy
Sep 26, 2025
5.0
Me and my husband are grateful to have experienced such a great atmosphere from the workers. Their hospitality and dedication is unbeatable. They always are timely and efficient. Working in fast food I hard to props to them! Also the food is good too!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Morgantown, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Morgantown, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 598-3793.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Patteson Dr. Wendy’s serve breakfast?
Yes, this Wendy’s location in Morgantown, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is Patteson Dr. Wendy's location currently open?
Yes, the Wendy's at 351 Patteson Drive is open and committed to serving you every day.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 8:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, and what meal options are available?
Yes, this Wendy's serves breakfast, lunch, and dinner with options including breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's restaurant?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (304) 598-3793 or reach their Customer Care team via live chat on the Wendy's Contact page or call 888-624-8140.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards are available in-restaurant, at retailers, and online for individual or bulk purchase.
What other dining options are nearby Wendy's at 351 Patteson Drive?
Nearby dining options include Panera Bread, Taco Bell, Eat'n Park, Burger King, Volcano Japanese Restaurant, and Pizza Hut, offering a variety of cuisines you might enjoy before or after visiting Wendy's.
How can nearby businesses like Massage Envy or European Wax Center complement my visit to Wendy's?
After your meal at Wendy's, you can relax at nearby wellness centers such as Massage Envy or the European Wax Center, making it convenient to combine dining with self-care.
Are there useful services near Wendy's like shipping or banking for additional errands?
Yes, nearby you'll find The UPS Store for shipping needs and banks such as WesBanco and First Exchange Bank, making it easy to handle errands along with your visit to Wendy's.