Wendy's

3.6
703 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
351 Patteson Drive, Morgantown, WV
26505, United States

Hours

Reviews

3.6
703 reviews
5 stars
241
4 stars
194
3 stars
107
2 stars
41
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.

Food Quality

Numerous reviews mentioned cold or old food, with several customers receiving incorrect orders.

Speed of Service

While some praised quick service, many others experienced long wait times, especially in the drive-thru.

Cleanliness

Some customers noted cleanliness issues, including sticky floors and unsanitary conditions.

Positive Experiences

A few customers highlighted exceptional service from specific employees, creating a positive atmosphere.
  • AH
    Austin Hamrick-Naternicola
    Oct 29, 2025
    2.0
    Legit have not got the sauces I’ve asked for right one time in the past 4 visits. I’ll ask for exclusivity BBQ sauce and will get a random selection of anything but. Service is slow but okay I guess. Definitely could tell they try to keep their drive through times down by having you wait until the persons order in front of you in 100% complete. If it wasn’t for the spicy chicken sandwich I’d would avoid this place at all costs.
  • AS
    Amy Sine
    Oct 1, 2025
    5.0
    No issues and they discreetly asked me if they could give my son a frosty. Unfortunately he's allergic to milk, so he couldn't, but the gesture was very much appreciated.
  • IS
    Izzy Stull
    Sep 29, 2025
    1.0
    Says everything open till one but yet there door are locked before then
  • JG
    Jerri Griner
    Sep 29, 2025
    5.0
    Excellent food and service 💯
  • CE
    Chloe Eddy
    Sep 26, 2025
    5.0
    Me and my husband are grateful to have experienced such a great atmosphere from the workers. Their hospitality and dedication is unbeatable. They always are timely and efficient. Working in fast food I hard to props to them! Also the food is good too!!

Frequently Asked Questions About Wendy's

Is Patteson Dr. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.