Wendy's

3.4
588 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
101 Sesame Drive, Morgantown, WV
26501, United States

Hours

Reviews

3.4
588 reviews
5 stars
206
4 stars
133
3 stars
85
2 stars
31
1 star
133

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and greasy floors.

Food Quality

Customers frequently reported cold, stale, or poorly prepared food, with several instances of incorrect orders.

Customer Service

Service was often described as rude or indifferent, with staff seen using phones instead of assisting customers.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Kiosk Issues

Many customers expressed dissatisfaction with the mandatory use of kiosks, especially when they malfunctioned.
  • TT
    threeflip2244
    Oct 31, 2025
    1.0
    The worst
  • BM
    Brooke Macer
    Oct 5, 2025
    1.0
    Only go here in a pinch. You’ll wait 20 minutes in the line just to get an order in. Then they’ll short you toppings on whatever you order. Idk who their owner is but they clearly don’t stay active in their business and how it’s being ran. This Wendy’s sucks.
  • JC
    Jessica Celaschi
    Oct 1, 2025
    5.0
    It was late. Online order didnt go through. They helped me get everything worked out. While I waited they talked with me and made me laugh. Just a super crew this evening!!! Thank you all so very much ❤️
  • JJ
    Jesse Johnson
    Aug 17, 2025
    1.0
    Trash overflowing. Tables not wiped off. Soda machine broke and condiments not refilled.
  • CH
    Carolyn Hall
    Aug 7, 2025
    1.0
    Stopped at Wendy’s for chicken nuggets and fries, and wow — I must have ordered from the “day-old” menu without realizing it. Cold, stale, and about as fresh as a soggy cardboard box. The place wasn’t even busy, yet the staff still managed to act like reheating food for 30 seconds was too much to ask. Instead, they stood around like it was a break room and tossed whatever was lying around onto my tray. Guess “quality is our recipe” is just for the commercials.

Frequently Asked Questions About Wendy's

Is Granville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.