Wendy's

3.4
592 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
101 Sesame Drive, Morgantown, WV
26501, United States

Hours

Reviews

3.4
592 reviews
5 stars
207
4 stars
135
3 stars
85
2 stars
32
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving stale, cold, or improperly prepared food, including issues with freshness and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and greasy floors.

Customer Service

Service was frequently described as rude or indifferent, with several customers noting staff members were unhelpful or distracted.

Order Accuracy

Multiple customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.

Kiosk Issues

Customers expressed frustration with the mandatory use of kiosks for ordering, especially when they malfunctioned or were not user-friendly.
  • DL
    Daniel Laskody
    1 day ago
    4.0
    Stop here quite frequently for lunch food is good order comes out and a timely manner easy cuz it's so close to the interstate
  • LM
    Les McGregor
    Jan 3, 2026
    1.0
    Never have had a good experience here. Service is always terrible. Today the staff was fighting over who had to cover the front to take an order. The supervisor( I'm assuming) was at least nice enough to take out order. The burgers were so thin and dry it was like eating cardboard. The fries didn't even taste fresh even though they just made some. Half of the choices on the soda machine were unavailable... all of the diet choices. Not to mention ordering the new snicker doodle frosty and then after waiting for the sign to say it was made... be told "Oh, we don't have that".This is the 4th time I've tried this place thinking it would be different. Not so much. Thank you for a waste of $30.
  • HS
    Harrison Shen
    Dec 22, 2025
    2.0
    Went through the drive thru. Was told to wait. Order 20 spicy nuggets and a spicy chicken sandwich. Food was stale, not crispy. Had to drive back and ask for my order remade fresh. To answer the drive thru saying how can I make your food fresh for you and then provide old food that sat under the heat lamp an hour is wild. Wendy should do better. I just started coming back to wendys. The nuggets were fresh my last 3 experiences in MD. These types of experiences are why I stop coming to wendys for years. They are lucky that scorching hot sauce is great and keeps me coming back for now.
  • CH
    Cynthia Hayhurst
    Dec 16, 2025
    5.0
    I stopped with my students at this Wendy’s while on a field trip for lunch. They were incredibly accommodating to our needs and had our food ready very quickly, even allowing me to call and order ahead. I greatly appreciate their efforts and will be back for sure.
  • TT
    threeflip2244
    Oct 31, 2025
    1.0
    The worst

Frequently Asked Questions About Wendy's

Is Granville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 101 Sesame Drive, Morgantown?

The drive-through at Wendy's is open daily from 8:00 AM to 11:00 PM.