Tropics

4.5
1482 reviews

About

Hawaiian Restaurant

Location

Tropics
2500 Cranberry Square, Morgantown, WV
26508, United States

Hours

Reviews

4.5
1,482 reviews
5 stars
1,031
4 stars
263
3 stars
91
2 stars
34
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, highlighting specific staff members for their exceptional hospitality.

Food Quality

While some dishes received high praise, others were criticized for being bland, poorly cooked, or not meeting expectations, indicating inconsistency in food quality.

Atmosphere

The outdoor seating and live music were frequently mentioned as enjoyable aspects, contributing to a vibrant and relaxing dining experience.

Cleanliness Issues

Several reviews pointed out cleanliness concerns, particularly regarding the bathrooms and overall sanitation.

Value for Money

Some customers felt that the prices were high relative to the quality of food served, while others appreciated the value, especially during special events like crab legs night.
  • RD
    Robert DuBois
    Nov 12, 2025
    4.0
    There are several seafood specialtes - for a lot more variety than most restaurants. I got a Furitake crusted Ahi tuna dinner that is quite good, and had leftovers to take home.
  • KS
    Kayla Simpson
    Nov 8, 2025
    5.0
    First time being there. Had Faith as our server and she was amazing. The food was absolutely delicious
  • RK
    Richard Kellerman
    Nov 7, 2025
    5.0
    Wow, Great restaurant! My family was passing tru and found this gem. Our waitress Faith was awesome ! We are from Maryland and if we are in the area again we will definitely stop by !
  • CH
    Carolyn Hall
    Oct 26, 2025
    1.0
    This was my first time going to Tropics in Morgantown, and it was honestly one of the worst dining experiences I’ve ever had. We went on Sunday, October 26 around 2:30 to 3, and the service was terrible. Our server barely checked on us, disappeared for long periods of time, never refilled our drinks, and we had to wait forever just to get our check. On top of that, employees were vaping in the bar while on the clock, which was extremely unprofessional and disgusting when people are trying to eat. The food wasn’t any better because my chicken Caesar salad didn’t even taste like chicken, it had a weird fishy flavor. My cheesecake tasted freezer burnt and the spoon they gave me was sitting in the raspberry sauce, so it was sticky before I even used it. The bathrooms were also dirty. Overall, for my first visit, I was extremely disappointed. The service, cleanliness, and food were all awful, and I definitely won’t be going back.
  • NN
    Nicole
    Oct 26, 2025
    2.0
    The atmosphere is great and I really enjoyed that they had live music and an outdoor seating area. The food we ordered was good. However, it needs sprucing up and newer tables/chairs or they just need some maintenance. There is also an area in the back that has guest seating but it's right next to some sort of trash area which had a smell but staff was accommodating when asked to be moved to a different area.

Frequently Asked Questions About Tropics

What are Tropics' regular business hours?

Tropics is open from 11:00 AM to 10:00 PM Tuesday through Saturday, and from 10:00 AM to 9:00 PM on Sundays. It is closed on Mondays.

Does Tropics offer delivery and pickup services?

Yes, Tropics provides both in-store pickup and delivery services.