Many customers praised the friendly and attentive service, highlighting specific staff members for their exceptional hospitality.
Food Quality
While some dishes received high praise, others were criticized for being bland, poorly cooked, or not meeting expectations, indicating inconsistency in food quality.
Atmosphere
The outdoor seating and live music were frequently mentioned as enjoyable aspects, contributing to a vibrant and relaxing dining experience.
Cleanliness Issues
Several reviews pointed out cleanliness concerns, particularly regarding the bathrooms and overall sanitation.
Value for Money
Some customers felt that the prices were high relative to the quality of food served, while others appreciated the value, especially during special events like crab legs night.
RD
Robert DuBois
Nov 12, 2025
4.0
There are several seafood specialtes - for a lot more variety than most restaurants. I got a Furitake crusted Ahi tuna dinner that is quite good, and had leftovers to take home.
KS
Kayla Simpson
Nov 8, 2025
5.0
First time being there. Had Faith as our server and she was amazing. The food was absolutely delicious
RK
Richard Kellerman
Nov 7, 2025
5.0
Wow, Great restaurant! My family was passing tru and found this gem. Our waitress Faith was awesome ! We are from Maryland and if we are in the area again we will definitely stop by !
CH
Carolyn Hall
Oct 26, 2025
1.0
This was my first time going to Tropics in Morgantown, and it was honestly one of the worst dining experiences I’ve ever had. We went on Sunday, October 26 around 2:30 to 3, and the service was terrible. Our server barely checked on us, disappeared for long periods of time, never refilled our drinks, and we had to wait forever just to get our check. On top of that, employees were vaping in the bar while on the clock, which was extremely unprofessional and disgusting when people are trying to eat. The food wasn’t any better because my chicken Caesar salad didn’t even taste like chicken, it had a weird fishy flavor. My cheesecake tasted freezer burnt and the spoon they gave me was sitting in the raspberry sauce, so it was sticky before I even used it. The bathrooms were also dirty. Overall, for my first visit, I was extremely disappointed. The service, cleanliness, and food were all awful, and I definitely won’t be going back.
NN
Nicole
Oct 26, 2025
2.0
The atmosphere is great and I really enjoyed that they had live music and an outdoor seating area. The food we ordered was good. However, it needs sprucing up and newer tables/chairs or they just need some maintenance. There is also an area in the back that has guest seating but it's right next to some sort of trash area which had a smell but staff was accommodating when asked to be moved to a different area.
Tropics is open from 11:00 AM to 10:00 PM Tuesday through Saturday, and from 10:00 AM to 9:00 PM on Sundays. It is closed on Mondays.
Does Tropics offer delivery and pickup services?
Yes, Tropics provides both in-store pickup and delivery services.
Where is Tropics located?
Tropics is located at 2500 Cranberry Square, Morgantown, WV 26508, USA.
What types of cuisine does Tropics offer?
Tropics offers Hawaiian cuisine and also serves seafood, pizza, hamburgers, brunch, and breakfast dishes, making it a family-friendly restaurant and caterer.
Where can I view Tropics' menu and place an order online?
You can view Tropics' menu and place orders online at https://tropicswv.com/menu.
What is the price range at Tropics?
The price range at Tropics is categorized as moderate (TWO).
What is the best time to visit Tropics on a Sunday?
On Sundays, Tropics is open from 10:00 AM to 9:00 PM, so visiting during these hours would be best.
Are there any hotels near Tropics where I can stay?
Yes, Ascend Hotel Collection and The Cranberry motel are nearby, making them convenient accommodation options if you're visiting Tropics.
How can nearby real estate agents help if I'm visiting Tropics?
Nearby real estate agents such as Rob Young WV Realtor and Your Premier Agents Team can assist visitors interested in local property or relocation information in the Morgantown area.
Are there any health or wellness services close to Tropics?
Yes, there are several nearby health and wellness services including Rusiecki Thad DDS (dentist), Dr. Kristin Black, DO (doctor), and More Allure Beauty Clinic (medical spa).