At Papa Johns Pizza in Morgantown, WV, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Morgantown pizza for any occasion. Call us for pizza delivery in Morgantown or stop by 51 DONAHUE DRIVE for carryout to order the best pizza in Morgantown, along with breadsticks, wings, and more!
Numerous customers reported long wait times, poor communication, and unprofessional staff, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the pizza, many others experienced issues with incorrect orders, cold food, and unsanitary conditions.
Customer Experience
Several reviews highlighted a lack of customer appreciation and poor management, contributing to a negative atmosphere.
Mixed Reviews
The business received a mix of positive and negative feedback, with some praising the food and service while others expressed disappointment.
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Jeremy Allio
Dec 20, 2025
1.0
10/10 DO NOT RECOMMEND. Extremely long wait and delivery is outsourced to DoorDash. The main issue I have is they don't tell you the wait time until after you have paid. The food was mediocre at best. I regret ordering with them. There are too many better options in Morgantown to waste time and money on Papa John's.
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John Lydon
Oct 31, 2025
1.0
They switched my delivery to Door Dash and added 50 MORE MINUTES to my wait time. I do not want some unemployed rando driving around with my food. Gross.
CG
Christina Gross
Oct 6, 2025
1.0
Employee was agressive, hateful, did not want to speak to me, and I have been waiting 15minutes on an order that was supposed to be ready 30 minutes ago. I will never eat here again. Little Caesars employees are much nicer…
WF
West Virginia FAN
Sep 30, 2025
1.0
If I have to wait 30 minutes on pizza id like to have a chair to sit on. I was told by the employee that papa johns "doesnt want people hanging out in the lobby" then have your pizza ready when its supposed to be and its good to know you just want my money and as a customer that's all I am to you is a debit card. This is why you all are failing no customer appreciation whatsoever.
FT
Frank Travis
Sep 24, 2025
3.0
Service was okay however, the pizza is never done.
Drive across town to University avenue.