At Papa Johns Pizza in Morgantown, WV, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Morgantown pizza for any occasion. Call us for pizza delivery in Morgantown or stop by 51 DONAHUE DRIVE for carryout to order the best pizza in Morgantown, along with breadsticks, wings, and more!
Numerous customers reported long wait times, poor communication, and rude staff, leading to a negative overall experience.
Food Quality
While some customers enjoyed the pizza, many complained about cold food, incorrect orders, and unsanitary conditions.
Customer Experience
Several reviews highlighted a lack of customer appreciation and poor management, with customers feeling undervalued.
Mixed Reviews
There were a few positive comments about the food and service, but they were overshadowed by the majority of negative feedback.
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Amanda Stahl
Feb 24, 2026
5.0
Papa John's up the Suncrest Town Center is always my go to!
CH
Carolyn Hall
Feb 15, 2026
5.0
I stopped by Papa John’s the other evening and they were busy as crap. Orders were running about 5 to 10 minutes behind, but honestly with how packed it was that was completely understandable. What stood out the most was how well everyone worked together as a team. No one was standing around, every employee was moving with purpose, helping each other, and keeping things flowing the best they could. You could tell they were all working hard and doing their best to keep up with the rush. Whoever is managing that staff, good job. It definitely shows in how the team handles pressure.
MM
Matt Miller
Feb 3, 2026
1.0
We ordered for the first time in a long time and tried the Pan pizza. It arrived in a soggy gloppy congealed sort of mess that was fused together the bottom and sides of the box and had maybe one discernible slice. We tried to cut pieces of any shape to eat but it just smashed around and was a wreck. Wouldn’t recommend.
JA
Jeremy Allio
Dec 20, 2025
1.0
10/10 DO NOT RECOMMEND. Extremely long wait and delivery is outsourced to DoorDash. The main issue I have is they don't tell you the wait time until after you have paid. The food was mediocre at best. I regret ordering with them. There are too many better options in Morgantown to waste time and money on Papa John's.
JL
John Lydon
Oct 31, 2025
1.0
They switched my delivery to Door Dash and added 50 MORE MINUTES to my wait time. I do not want some unemployed rando driving around with my food. Gross.