Papa Johns Pizza

3.7
163 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Morgantown, WV, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Morgantown pizza for any occasion. Call us for pizza delivery in Morgantown or stop by 51 DONAHUE DRIVE for carryout to order the best pizza in Morgantown, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
51 DONAHUE DRIVE, Morgantown, WV
26505, United States

Hours

Reviews

3.7
163 reviews
5 stars
86
4 stars
19
3 stars
16
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor communication from staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the pizza, others experienced issues with cold food, missing ingredients, and inconsistent preparation.

Staff Behavior

Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers noting rudeness and lack of acknowledgment.

Delivery Problems

Many reviews highlighted problems with delivery, including delays, incorrect orders, and lack of communication regarding order status.

Positive Experiences

Despite the negative feedback, several customers praised the food quality and exceptional service during specific visits, indicating potential for improvement.
  • JL
    John Lydon
    Oct 31, 2025
    1.0
    They switched my delivery to Door Dash and added 50 MORE MINUTES to my wait time. I do not want some unemployed rando driving around with my food. Gross.
  • CG
    Christina Gross
    Oct 6, 2025
    1.0
    Employee was agressive, hateful, did not want to speak to me, and I have been waiting 15minutes on an order that was supposed to be ready 30 minutes ago. I will never eat here again. Little Caesars employees are much nicer…
  • WF
    West Virginia FAN
    Sep 30, 2025
    1.0
    If I have to wait 30 minutes on pizza id like to have a chair to sit on. I was told by the employee that papa johns "doesnt want people hanging out in the lobby" then have your pizza ready when its supposed to be and its good to know you just want my money and as a customer that's all I am to you is a debit card. This is why you all are failing no customer appreciation whatsoever.
  • FT
    Frank Travis
    Sep 24, 2025
    3.0
    Service was okay however, the pizza is never done. Drive across town to University avenue.
  • IN
    Ivan Newberry
    Jul 6, 2025
    1.0
    Opened pizza, found black beetle bug in my box, pizza was cold. Won’t be ordering again.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Morgantown, WV?

Papa Johns Pizza delivers from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

Can I order carryout from Papa Johns Pizza?

Yes, the carryout hours are from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.