CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Morgantown is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported extremely slow service, with long wait times for food and orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, freshness, and availability of menu items.
Customer Service
Numerous reviews highlighted poor customer service, including unhelpful staff and rude interactions.
Cleanliness
Several customers noted that the restaurant was not well-maintained, with issues related to cleanliness and organization.
Availability Issues
Many customers experienced frustration with the restaurant being out of various menu items, particularly during peak hours.
KM
Kayla Mounsey
2 days ago
5.0
Yummy yummy and friendly
JG
JoAnna Greathouse
Feb 20, 2026
1.0
This Panera location is always out of everything. Even if you order ahead on the app or website, they will just tell you that they ran out of whatever you ordered and would you like something else? This has happened more than 5 times and I am done with this location. If they can't order/bake enough for the day why are they even open?
JR
Jay Roscher
Feb 8, 2026
5.0
Fresh quality ingredients! Food is always very good. Nice selection of soups, salads, sandwiches, healthy side options and plenty of hot or cold drinks. Their pick two option is good if you’d like to try a couple different things off the menu at a reasonable price. Fast friendly service with a chill atmosphere or take it to go!
AL
Andrew Liebhold
Feb 5, 2026
4.0
Compared to a lot of the other chain establishments in Morgantown, Panera is pretty good.
JD
Jon-Michael Dennis
Jan 27, 2026
2.0
Hands down, the slowest Panera bread I've ever encountered. Workers move slow, talk slow, prepare food slow, it's ridiculous. My second job was at a Panera. It shouldn't take 20 minutes to put two cups of soup together.