Outback Steakhouse

4.4
1690 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Morgantown near the corner of Cheat Road and I-68 in Pierpont Centre.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
510 Venture Drive, Morgantown, WV
26508, United States

Hours

Reviews

4.4
1,690 reviews
5 stars
1,175
4 stars
276
3 stars
101
2 stars
54
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service experiences varied widely, with some customers praising attentive servers like Caleb and others reporting poor service and long wait times.

Food Quality

Food quality was inconsistent; while some dishes were praised, many customers reported issues with overcooked or poorly prepared meals.

Management Response

Management was noted for addressing customer complaints and reaching out to resolve issues, which some customers appreciated.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others noted cleanliness issues and poor seating arrangements.
  • RG
    R Go
    Jan 4, 2026
    4.0
    The food was great, but the service was poor at best. Server was in attentive, cam to our table once and didn't even refill our drinks. For spending $175 I would have expected better service
  • AA
    Avery Shaffer (Avey)
    Dec 29, 2025
    5.0
    Caleb was the absolute best server! He took our allergies very seriously and always checked back with us. Food was excellent, service was top tier!
  • SS
    Scott Sheys
    Dec 23, 2025
    5.0
    The newly added New York Strip is excellent - I'm usually dissapointed with restaurant steaks. It was a perfect medium both times. The service is phenomenal.
  • TF
    Tristin Fluharty
    Dec 22, 2025
    1.0
    Ordered for pickup. My filet was supposed to be rare and my NY strip was supposed to be medium-rare, but both were cooked medium-well. After leaving feedback for my order, I was only offered a $10 off coupon for my next visit, even though I wasted over $50 on the overcooked steaks. Will not be eating here again.
  • JB
    Julie Beatty
    Dec 20, 2025
    1.0
    Waited for 20 minutes and had to ask for a waiter. Apparently one was not assigned to our table. No drink refills offered. No dishes cleared from table. My husband ordered half and half tea and received an Arnold Palmer. We had to ask for silverware and did not receive it. My nephew had to go to the bar and ask for it. We ordered a blooming onion. When they brought it, they brought 3 plates. We had 7 people in our party. This is the worst service I have ever had in a restaurant. This was even more disappointing because we came out to celebrate my nieces college graduation. I would not recommend eating in this restaurant I would like to edit this review. Since my first post the Outback manager has reached out to me We went this morning and spoke with Kacey. They were very apologetic and sympathetic. Brian also reached out to us. They were very helpful and we were able to resolve our situation. I am really appreciative they took the time to reach out and resolve our situation. It shows they really care I want to say thank you to them both.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.