Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
847 reviews
5 stars
328
4 stars
162
3 stars
168
2 stars
56
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and accommodating staff to rude and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of special requests.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty tables and unsanitary conditions.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
- IIIsaac3 days ago5.0Perfect
- CSCharles SearsDec 20, 20255.0Originally went to sonic next-door. Waited 30 minutes on our food and it never came. Argued with two staff members, one supposedly a manager, and lost count how many times I requested a refund because we didn’t have time to wait. Got the refund drove over to the drive-through for this McDonald’s. Place the order, paid for the order, receive the order all within two minutes. Keep up the good work, if sonic doesn’t get it together, your customer base is more than likely gonna be increasing.
- MMMsMarci55Dec 17, 20252.0Too dirty for me
- JRJade Ryan RorieDec 7, 20251.0Today we pulled up to the drive thru at 8:25pm. We already placed a mobile order on the app and paid. We got through the line and checked our bag and were missing 2 items. I went inside and they were sitting there, just never got put in the bag. We pulled out at 8:53pm. 28 minutes for McDonald’s…. When we pulled up to the window to get our food, the boy working had no idea which order they were on and his coworker was standing there talking to him instead of maybe helping try to get orders correct and bagged to provide better service. Very disappointed and do not plan on coming back to this location any time soon.
- DDD.N.G.Dec 3, 20251.0Very Poor customer service
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 351 Suncrest Towne Center Road, Morgantown?
The regular operating hours are Monday and Wednesday to Sunday from 6:00 AM to 10:00 PM, and all day on Tuesday.
Is McDonald's in Morgantown open for delivery service 24/7?
Yes, the McDonald's location offers delivery service 24 hours a day, seven days a week.
Does this McDonald's location have a drive-thru service available 24/7?
Yes, the drive-thru is open 24 hours every day of the week.
What types of payment does McDonald's at Suncrest Towne Center accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's through a mobile app or online?
Yes, you can order using the McDonald's App for iOS and Android or online at https://mcdonalds.smart.link/mjuu1ggdi.
Which nearby restaurants can I visit around McDonald's at Suncrest Towne Center?
Nearby restaurants include Jimmy John's, Philly Pretzel Factory, Sonic Drive-In, Dairy Queen, Little Caesars Pizza, Tim Hortons, Taziki's Mediterranean Cafe, and Asahi Fusion Steak House, offering a variety of meal options.
Where can customers find medical care near McDonald's at Suncrest Towne Center?
Nearby medical facilities include WVU Medicine Urgent Care - Suncrest, WVU Urgent Care, Pediatric Lung and Asthma Center, Right at Home providing home health care, and The Joint Chiropractic for chiropractic services.
Are there any fitness or recreational places close to McDonald's in Morgantown?
Yes, Orangetheory Fitness Morgantown is nearby for workouts and active life activities, and The GOAT Country Roads Pub offers pub and golf course entertainment.
How can nearby services like Kroger Fuel Center and NTB National Tire & Battery assist customers visiting McDonald's?
Kroger Fuel Center provides gas, convenience items, and coffee for those on the go, while NTB offers tire sales and automotive repairs, making it convenient for customers to take care of vehicle needs before or after their meal.