Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of friendly and rude service, with many expressing dissatisfaction with staff attitudes and order accuracy.
Food Quality
Several reviews highlighted issues with food preparation, including incorrect orders, cold items, and poor cooking quality.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, leading to frustration over slow service.
Cleanliness
There were complaints about the cleanliness of the restaurant, with reports of dirty tables and unsanitary conditions.
Overall Experience
While some customers had positive experiences, many expressed disappointment and frustration, indicating a need for improvement in management and staff training.
MS
Mara Stoyanov
Nov 1, 2025
5.0
Lovely employees!!
ML
Madyson Loudermilk
Oct 31, 2025
4.0
Took an hour to get my food but the workers and manager were super nice. I felt bad cuz I don't think the time thing was their fault, they were getting slammed
RR
Rachel Reyes
Oct 24, 2025
1.0
The worker was very rude and had an attitude
RJ
Rase James
Oct 3, 2025
1.0
Terrible service. The very first (and what will be the last) time I tried to order in the drive thru (mind you there were two cars aside from mine) they got my order wrong!
Asked for no eggs because I'm allergic and they couldn't even get that right.
Not ordering here again.
RM
Robbie Mayle
Oct 1, 2025
5.0
Only McDonalds in town that doesnt upset my stomach.
What are the regular operating hours of McDonald's at 351 Suncrest Towne Center Road, Morgantown?
The regular operating hours are Monday and Wednesday to Sunday from 6:00 AM to 10:00 PM, and all day on Tuesday.
Is McDonald's in Morgantown open for delivery service 24/7?
Yes, the McDonald's location offers delivery service 24 hours a day, seven days a week.
Does this McDonald's location have a drive-thru service available 24/7?
Yes, the drive-thru is open 24 hours every day of the week.
What types of payment does McDonald's at Suncrest Towne Center accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's through a mobile app or online?
Yes, you can order using the McDonald's App for iOS and Android or online at https://mcdonalds.smart.link/mjuu1ggdi.
Which nearby restaurants can I visit around McDonald's at Suncrest Towne Center?
Nearby restaurants include Jimmy John's, Philly Pretzel Factory, Sonic Drive-In, Dairy Queen, Little Caesars Pizza, Tim Hortons, Taziki's Mediterranean Cafe, and Asahi Fusion Steak House, offering a variety of meal options.
Where can customers find medical care near McDonald's at Suncrest Towne Center?
Nearby medical facilities include WVU Medicine Urgent Care - Suncrest, WVU Urgent Care, Pediatric Lung and Asthma Center, Right at Home providing home health care, and The Joint Chiropractic for chiropractic services.
Are there any fitness or recreational places close to McDonald's in Morgantown?
Yes, Orangetheory Fitness Morgantown is nearby for workouts and active life activities, and The GOAT Country Roads Pub offers pub and golf course entertainment.
How can nearby services like Kroger Fuel Center and NTB National Tire & Battery assist customers visiting McDonald's?
Kroger Fuel Center provides gas, convenience items, and coffee for those on the go, while NTB offers tire sales and automotive repairs, making it convenient for customers to take care of vehicle needs before or after their meal.