Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor customer service, including rudeness and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, particularly with mobile orders.
Food Freshness
Some customers noted that food quality varied, with mentions of fresh food at times but also complaints about cold or greasy items.
Cleanliness
The cleanliness of the restaurant and restrooms received mixed feedback, with some customers finding it acceptable while others reported dirty conditions.
Staff Attitude
There were numerous comments about staff being rude or unapproachable, impacting the overall customer experience.
JR
Jake Rice
Feb 24, 2026
1.0
worst mcdonald’s in morgantown, never gives sauces or napkins with mobile order (NEVER). basically have a 20% chance of getting your meal correct plus all sauces you pay for. I Hate when I work near here and have limited options in the town center with a 3o min lunch forcing me to continue using them. they mess up drive through orders and neglect mobile orders
PR
Phil Ramey
Dec 14, 2025
5.0
One of the better McDonald's I have been to and they were quick and nice while serving.
GH
goði Çhipper
Dec 7, 2025
4.0
It was fine. I am 45 in Arizona college campus
EW
Elaina White
Dec 6, 2025
1.0
PAID $12 for a medium fry. WAS SUPPOSED TO BE A GRINCH MEAL. YOU ALL NEED FIRED!!!!!