McDonald's

3.4
1274 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 Sturgiss Ave, Morgantown, WV
26505, United States

Hours

Reviews

3.4
1,274 reviews
5 stars
391
4 stars
289
3 stars
211
2 stars
161
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold or stale items and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and tables, impacting the overall dining experience.

Staff Friendliness

There were mixed reviews on staff friendliness, with some praising helpful employees while others reported rudeness.
  • SS
    Sri sai harsha Sugasani
    Dec 20, 2025
    1.0
    I didn't like there behavior...
  • SB
    Sara Beth
    Oct 29, 2025
    4.0
    food was good for quick, fast service.
  • TB
    Tyler Baylor
    Oct 27, 2025
    1.0
    Save your time and just skip this location. More often than not your order will be wrong. They are always short staffed at this location and they make it your problem every time and get an attitude. This location will routinely close early. Last night I put in a mobile order to pickup on the way to work. Get there and of course they were closed. Finally got someone at the window and of course it was my fault that I put in a mobile order, they took my money, and they weren’t open. After going to work hungry last night I know I’m done trying to get dinner there. Taco Bell up the street can’t open fast enough, I’m sure they will actually be open late.
  • CW
    Cody W
    Oct 27, 2025
    5.0
    I had an amazing experience at the McDonald's in Sabraton, WV! The staff was incredibly friendly and efficient, getting my order out quickly even during a busy lunch rush. The food was fresh, hot, and exactly what I was craving. Those fries were perfect! The restaurant was clean, and the atmosphere was welcoming. Shoutout to the team for their great service and keeping the Sabraton community happy with those classic McDonald's flavors. I'll definitely be back!
  • AD
    Amaru Desai
    Oct 26, 2025
    1.0
    Placed an order for delivery through DoorDash at 10:15pm, before their stated lobby close time of 11pm and far before their drive-thru close time of 1am. When the dasher arrived to the store at 11pm, all the lights were off and no person was manning the drive thru. When the dasher went to the window, the employees stared at him, and walked away completely ignoring him, and our repeated calls to the store to figure out what the deal was. Rude staff should be fired, go literally anywhere else to eat.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1820 Sturgiss Ave, Morgantown?

The McDonald's at 1820 Sturgiss Ave is open daily from 5:00 AM to 11:00 PM for dine-in service.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 5:00 AM until 1:00 AM at the Morgantown McDonald's.