Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,272 reviews
5 stars
389
4 stars
289
3 stars
210
2 stars
162
1 star
222
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, others complained about cold meals, old ingredients, and incorrect items.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and floors, which detracted from the overall experience.
Staff Friendliness
There were mixed reviews on staff friendliness; some praised the helpfulness of employees, while others reported rudeness and poor customer service.
Operational Hours
Customers expressed frustration over inconsistent hours, including early closures and limited service availability.
- CSColleen SullivanOct 31, 20251.0Had to wait 20+ minutes for a single cheeseburger that they apparently forgot about. Asked about it but no one helped they just said “oh looks like that got lost” and then carried on with other tasks and helped other people. Had to ask two others before they produced a cheeseburger.
- SBSara BethOct 29, 20254.0food was good for quick, fast service.
- TBTyler BaylorOct 27, 20251.0Save your time and just skip this location. More often than not your order will be wrong. They are always short staffed at this location and they make it your problem every time and get an attitude. This location will routinely close early. Last night I put in a mobile order to pickup on the way to work. Get there and of course they were closed. Finally got someone at the window and of course it was my fault that I put in a mobile order, they took my money, and they weren’t open. After going to work hungry last night I know I’m done trying to get dinner there. Taco Bell up the street can’t open fast enough, I’m sure they will actually be open late.
- CWCody WOct 27, 20255.0I had an amazing experience at the McDonald's in Sabraton, WV! The staff was incredibly friendly and efficient, getting my order out quickly even during a busy lunch rush. The food was fresh, hot, and exactly what I was craving. Those fries were perfect! The restaurant was clean, and the atmosphere was welcoming. Shoutout to the team for their great service and keeping the Sabraton community happy with those classic McDonald's flavors. I'll definitely be back!
- ADAmaru DesaiOct 26, 20251.0Placed an order for delivery through DoorDash at 10:15pm, before their stated lobby close time of 11pm and far before their drive-thru close time of 1am. When the dasher arrived to the store at 11pm, all the lights were off and no person was manning the drive thru. When the dasher went to the window, the employees stared at him, and walked away completely ignoring him, and our repeated calls to the store to figure out what the deal was. Rude staff should be fired, go literally anywhere else to eat.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 1820 Sturgiss Ave, Morgantown?
The McDonald's at 1820 Sturgiss Ave is open daily from 5:00 AM to 11:00 PM for dine-in service.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 5:00 AM until 1:00 AM at the Morgantown McDonald's.
During what hours is delivery available from this McDonald's?
Delivery is available daily from 5:00 AM to 12:30 AM at this McDonald's location.
What delivery and pickup options does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup online?
You can order online through McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or use their mobile app available on both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa payments.
Does this location have a drive-through service?
Yes, the Morgantown McDonald's offers drive-through service every day from 5:00 AM to 1:00 AM.
What nearby places can I visit before or after dining at McDonald's on Sturgiss Ave?
Nearby places include CoinFlip Bitcoin ATM for financial services, Feline Veterinary Care for pet needs, and Kroger Fuel Center for gas and convenience shopping.
Are there local attractions or parks near the McDonald's at 1820 Sturgiss Ave?
Yes, the Outdoor Learning Park, Sabraton WV, and Decker’s Creek Trail are nearby spots for outdoor activities and hiking you can visit.
What other services and amenities are near McDonald's that could complement my visit?
Nearby you will find services such as Infinity Spa and Salon, Strandz Hair Salon for beauty needs, and various banks including Truist and Clear Mountain Bank.