Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,382 reviews
5 stars
480
4 stars
324
3 stars
297
2 stars
98
1 star
183
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some praised friendly and quick service, others reported rude staff and long wait times.
Food Quality
Food quality is inconsistent, with reports of cold, poorly prepared items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
The cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty dining areas and unsanitary conditions.
Order Accuracy
Order accuracy is frequently criticized, with many customers reporting missing items or incorrect orders.
Positive Staff Interactions
Despite negative experiences, several customers highlighted positive interactions with staff, particularly praising specific employees for their helpfulness.
- KCKimberly ChapmanNov 16, 20251.0The incident im about to explain to you will sound crazy but it is very much true, unfortunately. On Thursday November 13th around 7:30pm my husband went to the Westover McDonald's and ordered us dinner. When he got back I started to eat my food which was a 10 piece chicken nuggets. As I was eating I looked down and saw a white pill in my nugget box. Moments later after being in shock and disgusted my husband stated that there was another pill under the bottom nuggets. I called the manager and they offered me a refund and a new meal. No thank you, I will never eat there again. I called the health department and they immediately went there but I have not got a report! So now after 2 and a half days of dealing with severe nausea and mental anguish I sit at the ER getting a drug tox screen to make sure the pills in my chicken nuggets box were legitimately some for of Tylenol. Please check your food before you eat it! This was such a disgusting experience to go through and scary I might add. And unfortunately I had to give them 1 star but they really should be shut down and investigated. Maybe this review will get corporate to call me back!
- RHRyan HoytOct 29, 20255.0Lady on drive thru speaker 10/29/25 10:45am deserves to have her paycheck 10x’ed she was amazing and made my day.
- MHMichael HatalowichOct 28, 20251.0I have been having lunch at this McDonalds I Westover for a few years. Used to be a great place for a quick hamburger but things are going south fast. I ordered a fish sandwich combo today with cheese and I had to eat half way through the sandwich to find the cheese. Maybe, maybe a quarter slice . The tartar sauce was all on one side of the sandwich and the fries were soggy. This McDonalds and maybe all McDonalds have made my no fly list. Sad, but I refuse to waste any more money on this garbage food. Adios!
- MGMarie-Eve GoudreauOct 27, 20251.0Found a hair in my fries and we never got out frapp…. Seemed more focused on other customers than the ones also inside
- SGSookie GregoryOct 18, 20255.0This location has the best morning girls at the drive thru!
Frequently Asked Questions About McDonald's
What are McDonald's operational hours at 19 Commerce Dr, Morgantown?
McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in services. Delivery is available from 5:00 AM to 12:30 AM, and the drive-thru operates from 5:00 AM to 1:00 AM every day.
Does McDonald's at 19 Commerce Dr offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's online or through a mobile app?
You can order online via McDonald's delivery website or use the McDonald's app available on the Apple App Store and Google Play Store for convenient ordering.
What payment options are accepted at McDonald's in Morgantown?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at 19 Commerce Dr have a drive-thru service?
Yes, this McDonald's location has a drive-thru available from 5:00 AM to 1:00 AM every day.
Where is McDonald's located in Morgantown?
McDonald's is located at 19 Commerce Dr, Morgantown, WV 26501, United States.
Are there other fast food restaurants near McDonald's at 19 Commerce Dr?
Yes, nearby fast food options include Taco Bell and Subway, which offer alternative dining choices close to McDonald's.
What entertainment options are near McDonald's at 19 Commerce Dr?
Nearby entertainment includes Morgantown Escape Room and Launch Pad Trampoline Park, great places to visit before or after your meal at McDonald's.
Are there any nearby coffee shops close to McDonald's at 19 Commerce Dr?
Yes, Tim Hortons is a nearby coffee shop where you can enjoy a variety of coffee and snacks near McDonald's.
How can McDonald's customers benefit from nearby services in Morgantown?
Customers can conveniently combine their visit to McDonald's with stops at nearby places such as BFS Foods for convenience shopping or WesBanco for banking services.