Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,528 reviews
5 stars
527
4 stars
369
3 stars
289
2 stars
125
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers complained about cold or poorly prepared food, including soggy fries and incorrect sandwich orders.
Staff Friendliness
Despite service issues, some customers noted friendly and helpful staff members, particularly during busy times.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.
- KCKelsey ClintonNov 8, 20251.0Order was forgot, I asked about it, then when the order came out they told me biscuits was fresh, I nodded, she told me to have a good day etc when I didn’t reply the manager said WOOOOWWWWW! As I was exiting. I don’t feel it was professional behavior for the manager. The biscuits also were not fresh.
- SNShane NamieNov 5, 20251.0Every morning takes 10 min to get thru the drive thru. 4 cars are you kidding mr. Poor attitude at the window. You dont like your job. Get a new skill and move on.
- KMkay milushOct 31, 20251.0Expensive
- ELEben LynchOct 27, 20251.0Closed 3 hours early and then the manager decided to call me a name. She should be fired
- SJScott JonesOct 5, 20251.0I get my food faster from Cracker Barrel than I do from this McDonald’s.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11 Chaplin Rd, Morgantown?
McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in services.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 1:00 AM.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:00 AM to 12:30 AM, including same-day and no-contact delivery options.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android devices.
What payment methods are accepted at McDonald's on Chaplin Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
They provide Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there other dining options nearby McDonald's on Chaplin Rd?
Yes, nearby restaurants include Starbucks, Chipotle Mexican Grill, The Breakfast Caffe, Chili's Grill & Bar, Olive Garden, Red Lobster, LongHorn Steakhouse, and Cracker Barrel Old Country Store.
What nearby services can I find if I visit McDonald's on Chaplin Rd?
Nearby services include First United Bank and Trust, Valvoline Express Care, The Ranch Quick Lube, Expressway Detail, and various ATMs like PNC ATM and LibertyX Bitcoin ATM.
How can nearby automotive services complement my visit to McDonald's?
You can conveniently get your car serviced at Valvoline Express Care or The Ranch Quick Lube near McDonald's, or get your car washed at Expressway Car Wash before or after enjoying your meal.
How does the location of McDonald's relate to local attractions or accommodations?
McDonald's is close to Domain at Town Centre Apartments, making it a convenient dining choice for residents or visitors in the area.