McDonald's

3.7
1163 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Foxtown Drive, Morgantown, WV
26508, United States

Hours

Reviews

3.7
1,163 reviews
5 stars
432
4 stars
272
3 stars
234
2 stars
76
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted rude employees, long wait times, and incorrect orders, indicating a significant problem with customer service.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, undercooked, or incorrect items, although some praised the freshness of the food.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staffing and lack of organization, contributing to slow service and customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, noting friendly staff and good service during their visits.
  • WW
    Wes
    4 days ago
    2.0
    Friendly enough staff but don't stop if you have to get to work in the morning. Chances are you'll be late. Super slow
  • AM
    Alex Michael
    Dec 31, 2025
    1.0
    Order DoorDash from here and got a big Mac with no meat. Whatsoever. Seemed like it was on purpose. Because how do you send out a order with no meat? I personally worked at a mcdonald's before I know this is one hundred percent unacceptable, and it's unacceptable for the customer to go through that
  • TH
    Thomas Higbee
    Dec 15, 2025
    1.0
    So, when they say 1030 is it for breakfast they mean it! Waited in line for almost 10 minutes there before 1030 for sure even watched the menu cut out to switch and nope. I've worked fast food for years and always looked at the cameras if they were there prior to the switch I made them breakfast. Plus, even when I ordered my burger they gave me the wrong freakin one! Save your time and go else where.
  • KS
    Kaitlin Smitley
    Dec 4, 2025
    1.0
    This is the place to go if you want cold, sloppy food. Workers were awful, no grinch socks. Terrible place. Go to wendys instead.
  • JC
    Jason Clendenin
    Nov 8, 2025
    4.0
    I had to wait a while for our meal. But they really was pushing everything for drive thru. It is a shame that the people inside are put to the back of the line so they can meet time for the drive thru. I prefer eating in the restaurant. Do I need to go thru the drive thru to get my order at a decent time and then take it in to eat it? The 2 making the burgers was busting their rears. The place was full of unhappy customers because they were put to the back of the line. And then on top of that most the drive thru has to park and wait. Lol Something has got to give or customers wont be coming back. There is no fast food anymore.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 100 Foxtown Drive, Morgantown?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Is McDonald's at this location open for drive-through service? If so, what are the drive-through hours?

Yes, the drive-through service is available daily from 5:00 AM to 1:00 AM.