McDonald's

3.7
1156 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Foxtown Drive, Morgantown, WV
26508, United States

Hours

Reviews

3.7
1,156 reviews
5 stars
430
4 stars
271
3 stars
234
2 stars
75
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional staff, with several instances of poor management leading to long wait times and incorrect orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation, leading to customer frustration.

Food Freshness

While some customers praised the freshness of the food, others experienced cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

The cleanliness of the restaurant was noted as a concern, with reports of dirty bathrooms and unsanitary conditions affecting customer experiences.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and efficient service, particularly during late-night hours.
  • OI
    Oscar Iglesias
    Nov 16, 2025
    1.0
    rude managers. Crying employees. 35 mins for food is wild in 2025
  • DF
    Dustin Fisher
    Nov 14, 2025
    1.0
    Employees are rude mainly the red head in a black sweater the day I went through.
  • AM
    Amy Morales
    Nov 13, 2025
    5.0
    Best McDonald's in the surrounding area.
  • JC
    Jason Clendenin
    Nov 8, 2025
    4.0
    I had to wait a while for our meal. But they really was pushing everything for drive thru. It is a shame that the people inside are put to the back of the line so they can meet time for the drive thru. I prefer eating in the restaurant. Do I need to go thru the drive thru to get my order at a decent time and then take it in to eat it? The 2 making the burgers was busting their rears. The place was full of unhappy customers because they were put to the back of the line. And then on top of that most the drive thru has to park and wait. Lol Something has got to give or customers wont be coming back. There is no fast food anymore.
  • NU
    nick uphold
    Oct 14, 2025
    1.0
    They screwed up a happy meal not only did we tell them a extra frie bt the put apples slices on the recipe and when I took it back the employee was very rude and was not going to fix it. So I suggested go to a more clean n friendly atmosphere.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 100 Foxtown Drive, Morgantown?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Is McDonald's at this location open for drive-through service? If so, what are the drive-through hours?

Yes, the drive-through service is available daily from 5:00 AM to 1:00 AM.