Jimmy John's

2.9
299 reviews

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
1018 SUNCREST TOWN CENTRE DR, Morgantown, WV
26505, United States

Hours

Reviews

2.9
299 reviews
5 stars
102
4 stars
33
3 stars
20
2 stars
18
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude employees, incorrect orders, and long wait times for delivery.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a messy kitchen.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with incorrect orders and subpar food quality.

Delivery Issues

Numerous complaints about extremely long delivery times, with some orders taking over two hours or not being delivered at all.
  • KT
    Kyle Thrush
    Jan 4, 2026
    5.0
    Well, they forgot to deliver my Dr. Pepper, but they are for sure freaky fast again! I’ve eaten here twice since reopening and they are much better this time around! Edit: The driver actually turned around and brought me my drink, and apologized. They have most certainly been redeemed in my eyes. It’s so good to have a good Jimmy John’s again!
  • AN
    Alex Nickerson
    Dec 31, 2025
    5.0
    Kevin’s customer service was phenomenal and the food was great.
  • AK
    Alex Kitchen
    Dec 28, 2025
    5.0
    Great place to each the cashier told me about the lunch box such a great deal
  • BT
    Bryson Thomas
    Dec 28, 2025
    5.0
    Michelle is always a breathe of fresh air and always great with customers.
  • AA
    Alwaysbehonest
    Dec 22, 2025
    1.0
    This place has roaches and the GM knows about it and has done nothing. The amount of laziness and lack of effort by the staff here is next to none. Next time you think about eating here, know that this place is extremely disgusting and will be run into the ground sooner rather than later.