Five Guys

4.5
711 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1000 Suncrest Town Center Drive in Morgantown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1000 Suncrest Town Center Drive, Morgantown, WV
26505, United States

Hours

Reviews

4.5
711 reviews
5 stars
490
4 stars
141
3 stars
35
2 stars
21
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh, with many highlighting the generous portion sizes.

Service

The staff received mixed reviews; while many customers appreciated the friendly and accommodating service, some reported issues with rudeness and order accuracy.

Pricing

Numerous reviews mentioned that the prices are considered high, with some customers feeling that the quality justifies the cost, while others found it excessive.

Cleanliness

The restaurant was generally noted for being clean, although there were occasional mentions of specific cleanliness issues.

Atmosphere

The atmosphere was described as busy and sometimes uncomfortable due to seating arrangements and noise levels, but many still enjoyed the overall dining experience.
  • GM
    Gladys Merritt
    Oct 21, 2025
    5.0
    It was very good got the food in a timely manner even though they were fairly busy
  • GV
    Gianna Villanueva
    Oct 21, 2025
    5.0
    I just love their burgers! Best place hans down.
  • BF
    bessie feather
    Oct 18, 2025
    5.0
    Has really good burger, and fresh fries. Portions are large. Staff are friendly, highly recommended.
  • SS
    Sierra
    Oct 11, 2025
    1.0
    Past two orders I’ve went there for were nothing other than fries. The past two orders have been the same issue… BARELY COOKED FRIES!! They are not crispy, they lacked of color, very SOFT. Yesterday they were barely seasoned as well. For $8, I expected MUCH better. Better off going across the street to Penn Station and getting fries that are actually cooked!
  • MK
    Michele Kelly
    Sep 2, 2025
    3.0
    Good hamburgers, more than ample fries but unfortunately prices are really high for what you get

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.