Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Morgantown, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
612 reviews
5 stars
274
4 stars
121
3 stars
67
2 stars
54
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including incorrect orders, rude staff, and slow response times.
Product Consistency
Many reviews highlighted inconsistency in drink preparation and food quality, with several customers receiving incorrect or poorly made items.
Cleanliness
The cleanliness of the location was mentioned positively by some, but others noted issues with the overall atmosphere and hygiene.
Customer Loyalty
Despite the issues, some customers expressed loyalty to the brand and specific locations, appreciating the coffee and certain staff members.
Operational Efficiency
Customers noted long wait times, especially during peak hours, and issues with staff communication and management.
- EMEmily MawsonNov 14, 20253.0They never fill up the cups completely, I order a large and the cup is only 3/4 full. It really sucks because the employees are nice and the store is clean
- AAAshlynnNov 11, 20251.0I think having literal children with zero respect and accountability working here is the reason this location is majorly lacking. I didn’t think ordering two of the same drinks at the same time but with different milks would cause such an issue but it did. When I say it really blew this kids skirt up when I had the audacity to place both drink orders at the same time. I was quickly scolded with the utmost disrespect and told that “next time I need to distinguish that they’re two different drinks when ordering.” As I continued my journey to the window, the child yet again justified her speaking to me in that way in stating, “I didn’t think it would be such a big deal.” Honey…have you ever worked in customer service? Most customers who are being perfectly kind don’t really want to be chastised by disgruntled employees just for simply ordering coffee. In my many years of being a barista myself back in college, I would never imagine treating or speaking to someone that way. In all seriousness though, just do better. There’s no need to be nasty to people regardless of the situation.
- SKStephanie KyiNov 9, 20251.0The service sucked. Food wasn’t correct. Overall just an awful experience.
- GMGracie MoutonOct 15, 20255.0Coffee is always quick, cheap, and so so good. Always impressed by this location!
- MBMegan BeerbowerOct 15, 20251.0I want to make a complaint and I want a refund on one of my coffees I come there every day and spend a good amount of money I always get a Carmel ice coffee cream and sugar Amber handed it out to me and I said is there cream and sugar in this she said no just cream and I said can y please put sugar in it she said well I can't take it back I said fine I wnat a new one which I had to pay for a second one .. I want refunded 3$ and 9 cents it's the point that I am a loyal customer in a nurse and a lot of employees come there
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Morgantown, WV?
Dunkin' is open from 5:00 AM to 9:00 PM Monday through Thursday and on Sunday. On Fridays and Saturdays, it stays open until 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What types of meals are served at Dunkin' Morgantown?
Dunkin' serves breakfast, brunch, and lunch, offering a range of options like coffee, espresso, breakfast sandwiches, and donuts.
Are there any special seasonal drinks available at this Dunkin' location?
Yes, during the holiday season you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can use the Dunkin' mobile app available on both iOS and Android to order ahead for a fast grab-and-go experience.
Does the Morgantown Dunkin' have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Are there nearby places where I can stay after visiting Dunkin'?
Yes, Euro-Suites Hotel Morgantown is nearby, providing convenient lodging options after your visit to Dunkin'.
What other dining options are near Dunkin' in Morgantown?
Nearby dining options include Hardee's for fast food, Wings Ole Specialty Restaurant for Mexican and chicken dishes, and Stefano's offering Italian and American cuisine.
Are there nearby services for banking or financial needs close to Dunkin'?
Yes, nearby banks and financial services include Truist bank and the LibertyX Bitcoin ATM for your banking and financial transactions.
Can I find other coffee or donut shops near this Dunkin'?
Yes, there is another Dunkin' nearby, along with other coffee and smoothie options, allowing you additional variety in the area.