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Dunkin'

3.7
(625 reviews)

Business Details

(304) 241-1386
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morgantown, WV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
725 Chestnut Ridge Rd, Morgantown, WV
26505, United States

Hours

Reviews

3.7
625 reviews
5 stars
279
4 stars
121
3 stars
68
2 stars
54
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Product Quality

Many reviews highlighted inconsistent drink quality, with complaints about drinks being poorly made or not matching orders.

Cleanliness

While some noted the store was clean, others mentioned issues with cleanliness and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like coffee and donuts.
  • WD
    William DiDio
    Feb 23, 2026
    5.0
    Dude with the man bun deserves a raise, super helpful taking my order dealing with my rewards, running in store orders and drive-thru. Very well done
  • LL
    Laska_dc
    Feb 23, 2026
    1.0
    Robert verbally harassed the staff in front of the customers and used foul language. Replace management to increase your rating and look for reports coming in for illegal retaliation towards staff from him. Your HR needs to clean house.
  • HW
    Hannah Wells
    Feb 14, 2026
    1.0
    This place actually sucks. The people are miserable, it’s not my problem you don’t like your job. I quite literally come for coffee and it takes 25 minutes at least to go through the drive thru???? I try to give it more tries but the service never improves. Something seriously needs to be changed. I don’t understand if there is a line of cars why we must go one by one. I have started going to other coffee places out of my way because somehow it takes less time.
  • SH
    Samer Hallak
    Feb 4, 2026
    1.0
    The worst experience, staff are messed up. I made an order online, I got everything wrong.
  • JP
    Jamie Patterson
    Feb 2, 2026
    1.0
    I called an order in the night before i paid for it over the phone and was told it would be ready the following morning. When I should up to pick up a $57 order they had ni clue what I was talking about. Instead of asking me what I would like to do or even offering a discount they through a bunch of hard doughnuts in a box. There was no way they was made morning of, when my pick up time was 5:45. You have officially lost my business dunkin and including all the people that was at the event. For the price I pd for 4dz hard as hell doughnuts this was horrible.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Morgantown, WV?

Dunkin' is open from 5:00 AM to 9:00 PM Monday through Thursday and on Sunday. On Fridays and Saturdays, it stays open until 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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