Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
421 Suncrest Town Centre Dr, Morgantown, WV
26505-1814, United States
Hours
Reviews
3.3
371 reviews
5 stars
130
4 stars
74
3 stars
30
2 stars
35
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and unclean bathrooms.
Food Quality
Customers frequently complained about food being cold, improperly prepared, or not meeting expectations.
Staffing Issues
Numerous reviews mentioned that the location is often understaffed, leading to slow service and mistakes.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing a lack of professionalism and poor management.
- SMShanna Miller4 days ago1.0Sat in the drive-thru for 25 minutes, only to be handed what can best be described as Banana Split Soup.
- SJSerah JohnsonNov 1, 20251.0Waited around 7 minutes at the speaker, and I never was able to place an order.
- SSShawnaOct 17, 20251.0Constantly understaffed, yelling at one another, and orders are frequently incorrect.
- ILIven LonerganOct 14, 20255.0Kind folks make good food. Tonight, our food was DELICIOUS! The staff was polite, my tenders were SAUCED, my man’s burger was also sauced just how he likes it. The blizzards were indulgent. Thank you!
- CHCourtney HuffmanOct 8, 20251.0Horrible service person at the drive-through always has an attitude, underage kids that don’t take the job serious, food is never fresh. My ice cream is always half full. Do not go to this Dairy Queen. Worst Dairy Queen in the state.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Morgantown?
Dairy Queen Grill & Chill is located at 421 Suncrest Town Centre Dr, Morgantown, WV 26505-1814, USA.
What are the typical opening hours for Dairy Queen Grill & Chill?
The restaurant is open every day from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes.
Does Dairy Queen Grill & Chill provide amenities suitable for families?
Yes, the location is family-friendly, offers high chairs, has a restroom, wheelchair accessibility, free WiFi, and seating.
Can customers order food online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their website and download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location features a drive-thru for convenient food pickup.
Which fast food restaurants are nearby Dairy Queen Grill & Chill in Morgantown?
Nearby fast food options include Little Caesars Pizza, Sonic Drive-In, Primanti Bros., Jimmy John’s, and McDonald’s, providing a variety of choices for meals before or after your visit.
Are there any coffee shops or cafes near Dairy Queen Grill & Chill?
Yes, Tim Hortons is nearby, offering coffee and donuts which could be a great stop for a morning treat or complement to your meal.
What automotive services are close to Dairy Queen Grill & Chill?
Nearby automotive services include NTB-National Tire & Battery and NTB National Tire and Battery, helpful if you need vehicle maintenance while visiting the area.
Are there other dining options nearby that offer different cuisines?
Yes, nearby you can find Saladworks for salads, Philly Pretzel Factory for pretzels and hot dogs, as well as local restaurants like Bacon, Bourbon & Beer and The GOAT Country Roads Pub for diverse dining experiences.