Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
2000 Memorial Church Dr, Morgantown, WV
26501-1500, United States
Hours
Reviews
3.1
273 reviews
5 stars
91
4 stars
42
3 stars
31
2 stars
20
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times both in the drive-thru and inside the store.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Numerous customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions, including reports of roaches and dirty dining areas.
Food Quality
While some customers enjoyed the ice cream, many expressed disappointment with the food quality, describing it as cold or not fresh.
- RSRobert SineNov 1, 20251.0Ordered a special ordered ice cream cake for daughter's birthday on Thursday. Arrived today at scheduled pick up time to find the store was closed and never opened. Had no choice but to go but a different cake. Thanks for spoiling her birthday.
- WGwillow gardnerOct 30, 20251.0i’m not one to write reviews on places but oh my god, i went through the drive thru and ordered a kids meal and a backyard burger, i waited 20 minutes in the drive thru, no one behind me and no one in the store, not only did they only hand me the beckyard burger, but didn’t give me the kids meal, i had to ask them where it was, then they didn’t give me my fries or my drink. i drive off and find out they gave me 2 backyard burgers instead of the kids meal, but hey im not complaining about that.
- ZMZack MollSep 29, 20251.0Walked into an empty store, 3 employees saw me and continued talking amongst themselves before eventually walking further to the back.
- JMJim MontagueSep 16, 20251.0Slowest place I've ever been at. Several different occasions I've left because of slow service. Workers have attitudes and don't give a damn about customers. Workers will stand there and talk knowing customers haven't been waited on. Most are young girls with bad attitudes.
- HHHey HelloSep 10, 20252.0My hot fudge sundae was just a sundae with a pinch of hot fudge bad ratio
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Morgantown?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 8:00 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes, malts, and DQ ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location offers both a drive-thru and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and take advantage of mobile deals and rewards by downloading their app.
What is the address and contact number for Dairy Queen Grill & Chill in Morgantown?
The address is 2000 Memorial Church Dr, Morgantown, WV 26501-1500. The phone number is +1 304-241-4256.
What nearby places can help me find Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is near Tim Hortons and Burger King, both well-known fast-food spots which can help you locate it easily.
Are there convenient places to visit around Dairy Queen Grill & Chill in Morgantown?
You can visit Sportsman’s Warehouse for outdoor gear or stop by The Greene Turtle Morgantown, a popular sports bar and restaurant, nearby before or after your meal.
Is there a coffee shop near Dairy Queen Grill & Chill where I can grab a drink?
Yes, Tim Hortons is a nearby coffee shop and cafe where you can enjoy coffee and snacks close to Dairy Queen.
How can I get more information or keep updated on Dairy Queen Grill & Chill offers and news?
You can visit their official website or follow their Facebook page at https://www.facebook.com/dairyqueen/.