Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
183 Fortress Blvd (Bowers Ln & Fairchance Rd), Morgantown, WV
26508, United States
Hours
Reviews
3.9
409 reviews
5 stars
188
4 stars
103
3 stars
52
2 stars
16
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some staff being friendly and accommodating, while others were reported as rude and unprofessional.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Cleanliness
The establishment was generally noted as clean and well-organized, although some customers reported issues with cobwebs and cleanliness in specific areas.
Speed of Service
Service speed was a mixed bag; some customers praised quick service, while others experienced long wait times and order inaccuracies.
Pricing Issues
Several customers expressed concerns about pricing, feeling that some items were overpriced or that there were discrepancies between menu prices and what they were charged.
- MGMatthew GaynorDec 23, 20251.0Tyler is absolutely unprofessional and should be fired i tried to order a cheeseburger with just condiments on it and just the sandwich not the meal and he said , I couldn't do that , I had to get the meal unbelievable i asked for the manager to try to resolve this situation.And then he says he is the manager, which I highly doubt Because when I first made my order and he said my boss told me we couldn't do that and then when I asked for the manager , that's when he said he was the manager which I highly doubt I don't see what the big deal is. I could get any other sandwich by itself. So he is just petty and extremely unprofessional. I had no problem making this order yesterday. Jasmine was able to do it, no problem, she was good but tyler is absolutely horrible
- JRJackson RobichauxDec 5, 20255.0CHICKEN TENDER BOX IS FIRE 🔥 🔥 🔥
- DGDavid GOct 7, 20255.0Stopped by here after a wedding for a treat. Michael our counter person was very nice and messed with my son saying the one thing he wanted wasn't available (just joking around). Its was hilarious. Let me know I could fill out the survey to get a free dilly bar so my wife didn't leave without getting something.
- AAAidanSep 11, 20255.0Amazing work by everyone
- MKmarissa klipaSep 7, 20253.0I came here because I was extremely hungry, I couldn’t wait. The lady was pretty nice that took our order, but the soda machine didn’t have any sugar free options and that’s all i drink. I waited about 30 minutes for my food, just to find out i’m sitting right next to a cobweb. Very dissapointing
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Morgantown?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Morgantown?
It is located at 183 Fortress Blvd (Bowers Ln & Fairchance Rd), Cheat Lake Park & Ride, Morgantown, WV 26508.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible.
Does the Dairy Queen Grill & Chill location provide free WiFi?
Yes, free WiFi is available at this location.
How can customers order from Dairy Queen Grill & Chill?
Customers can place orders through their website for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/43843/ or download their app for exclusive deals.
What nearby places can visitors check out before or after visiting Dairy Queen Grill & Chill?
Nearby places include Cheat Lake Event Hall for concerts, Cheat Lake - Backwaters for outdoor activities, and Little Caesars Pizza if you're looking for more dining options.
Are there convenient transit or parking options near Dairy Queen Grill & Chill?
Yes, it is situated at Cheat Lake Park & Ride, making parking and transit access convenient for visitors.
What other services are located near Dairy Queen Grill & Chill that might interest customers?
Nearby services include Blue Rhino Propane Exchange, BFS gas stations, and healthcare providers like Cheat Lake Animal Hospital and HealthWorks Rehab & Fitness - Cheat Lake.