Dairy Queen Grill & Chill

3.9
406 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
183 Fortress Blvd (Bowers Ln & Fairchance Rd), Morgantown, WV
26508, United States

Hours

Reviews

3.9
406 reviews
5 stars
186
4 stars
103
3 stars
52
2 stars
16
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and long wait times.

Food Quality

Food quality is inconsistent; some customers enjoy the ice cream and burgers, while others complain about cold or poorly prepared items.

Cleanliness

The establishment is generally noted for being clean and well-organized, contributing positively to the dining experience.

Speed of Service

While many customers appreciate the quick service, others report long wait times and issues with order accuracy, especially during busy hours.

Pricing Issues

Several customers express concerns about high prices and discrepancies between menu prices and what they were charged.
  • DG
    David G
    Oct 7, 2025
    5.0
    Stopped by here after a wedding for a treat. Michael our counter person was very nice and messed with my son saying the one thing he wanted wasn't available (just joking around). Its was hilarious. Let me know I could fill out the survey to get a free dilly bar so my wife didn't leave without getting something.
  • AA
    Aidan
    Sep 11, 2025
    5.0
    Amazing work by everyone
  • DL
    dan lepley
    Sep 9, 2025
    4.0
    Best ice cream ever
  • MK
    marissa klipa
    Sep 7, 2025
    3.0
    I came here because I was extremely hungry, I couldn’t wait. The lady was pretty nice that took our order, but the soda machine didn’t have any sugar free options and that’s all i drink. I waited about 30 minutes for my food, just to find out i’m sitting right next to a cobweb. Very dissapointing
  • LC
    Lena Cline
    Jul 24, 2025
    4.0
    Have a Coca-Cola Freestyle machine. The service was quick and excellent even with it being a busy lunch hour. Food was hot and what you expect at DQ. Tables were clean.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Morgantown?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located in Morgantown?

It is located at 183 Fortress Blvd (Bowers Ln & Fairchance Rd), Cheat Lake Park & Ride, Morgantown, WV 26508.