Chipotle Mexican Grill

3.1
233 reviews
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About

Mexican Restaurant
Chipotle WVU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
461 High St, Morgantown, WV
26505, United States

Hours

Reviews

3.1
233 reviews
5 stars
86
4 stars
34
3 stars
12
2 stars
9
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being praised for their friendliness while others are reported as rude and unhelpful.

Food Quality

Food quality is inconsistent, with frequent complaints about undercooked rice, incorrect orders, and missing ingredients.

Portion Sizes

Many customers feel that portion sizes are smaller than expected, leading to dissatisfaction with value for money.

Stock Issues

The restaurant often runs out of key ingredients, which frustrates customers and affects their overall dining experience.

Cleanliness

The cleanliness of the dining area is frequently criticized, with reports of dirty tables and unsanitary conditions.
  • OK
    Olivia Kahle
    Dec 19, 2025
    1.0
    This location is so bad I refused to ever go back. Their workers are so rude and their portion sizes are the helping size i would give to a child in a height chair. Don’t even bother asking for extra helpings because the attitude you will receive for 3 extra grains of rice is wild.They are also always out of vinaigrette and if they do have it, they charge you full price for 3 drops. My only positive experience was when Juan Diego was working. He needs a raise.
  • AA
    A A
    Dec 14, 2025
    5.0
    Zack made an excellent bowl and offered 5 star service. Highly recommend to munch here. I loved my steak bowl. Thank you Zack.
  • RW
    Riva Will
    Nov 16, 2025
    4.0
    I do love this chipotle as it’s on campus and my favorite place but every time I’ve gone, the rice is not fully cooked. I always get the brown rice and sometimes it’ll be slightly hard or just not fully where it should be.
  • LM
    Liam Murphy
    Nov 15, 2025
    1.0
    The worst burrito i’ve ever had. The amount of disrespect to give me a burrito the same size as a roku remote honestly must have been personal. Never coming back.
  • JM
    Jayleen Maldonado
    Sep 28, 2025
    2.0
    The food was fine. The girl with purple hair at the counter was very unwelcoming and made it seem as if she was bothered the whole transaction. Saying “have a nice day” doesn’t justify your snarky attitude. This chipotle was out of 2 major toppings.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill WVU offer?

Chipotle Mexican Grill WVU offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill WVU located?

It is located at 461 High St, Morgantown, WV 26505, United States.