Chipotle Mexican Grill

3.0
230 reviews
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About

Mexican Restaurant
Chipotle WVU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
461 High St, Morgantown, WV
26505, United States

Hours

Reviews

3.0
230 reviews
5 stars
84
4 stars
34
3 stars
12
2 stars
9
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some employees are praised for kindness while others are reported as rude and unwelcoming.

Food Quality

Inconsistent food quality; issues with undercooked rice, missing ingredients, and incorrect orders are frequently mentioned.

Stock Availability

Customers often report that the restaurant is out of key ingredients, leading to dissatisfaction.

Cleanliness

The dining area is often noted as unclean, with dirty tables and lack of utensils reported.

Portion Sizes

Many customers feel that portion sizes are smaller than expected, leading to complaints about value for money.
  • RW
    Riva Will
    Nov 16, 2025
    4.0
    I do love this chipotle as it’s on campus and my favorite place but every time I’ve gone, the rice is not fully cooked. I always get the brown rice and sometimes it’ll be slightly hard or just not fully where it should be.
  • LM
    Liam Murphy
    Nov 15, 2025
    1.0
    The worst burrito i’ve ever had. The amount of disrespect to give me a burrito the same size as a roku remote honestly must have been personal. Never coming back.
  • JM
    Jayleen Maldonado
    Sep 28, 2025
    2.0
    The food was fine. The girl with purple hair at the counter was very unwelcoming and made it seem as if she was bothered the whole transaction. Saying “have a nice day” doesn’t justify your snarky attitude. This chipotle was out of 2 major toppings.
  • PH
    Parker Hozhabri
    Sep 24, 2025
    1.0
    When I went through the line, the sour cream bucket was out. My friend (who ordered after me) came back with sour cream. So, I figured they had some in the back. I went up and asked for some sour cream on the side. I was answered with a blank stare and the short blonde lady wearing glasses doing the mobile orders popped in and said “No we don’t have any.” I told her my friend got some and I saw a bowl of it sitting behind her. She got angry and said forcefully, “No we don’t have any.” So I decided to test that. I put in a mobile order for one singular taco with a side of sour cream. Guess what was in my bag… It’s not the fact that they’re out of sour cream or we’re saving it for the to-go orders, it’s the fact this woman was rude about it and told me to my face they didn’t have any sour cream anywhere.
  • BS
    Breanna Slone
    Sep 7, 2025
    1.0
    Placed an order for delivery when it arrived I opened up my burrito bowl just to see that there was no rice or steak in the bowl only lettuce, gauc, cheese, and sour cream. It’s ridiculous in my opinion and on top of that the steak is an up charge so I spent $18 on a bowl that wasn’t even made correctly.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill WVU offer?

Chipotle Mexican Grill WVU offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill WVU located?

It is located at 461 High St, Morgantown, WV 26505, United States.