Chipotle Mexican Grill

3.5
154 reviews
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Business Details

117 Foxtown Dr, Morgantown, WV
26508, United States
(304) 244-5242
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Cheat Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
117 Foxtown Dr, Morgantown, WV
26508, United States

Hours

Reviews

3.5
154 reviews
5 stars
67
4 stars
26
3 stars
17
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing great meals while others received poorly prepared or stale items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with overflowing trash and unclean tables.

Portion Sizes

Several reviews mentioned small portion sizes, with some customers feeling shortchanged compared to other locations.

Management Concerns

Feedback indicated issues with management, including staff being untrained and a lack of responsiveness to customer complaints.
  • YY
    Yvette Yrigoyen
    Nov 9, 2025
    5.0
    I love Chipotle and I am happy to have one neat me. I have no complaints! The service is good, food is good!
  • KM
    kara myers
    Oct 6, 2025
    5.0
    You can never go wrong here
  • TW
    Troy Wilson
    Sep 27, 2025
    5.0
    The young lady working the register 9/27/25 @7p was the nicest and most efficient person I’ve encounter in a long time. Everything was perfect. Food was hot, fast, well made- staff was exceptional. I was traveling and was in and out in 9 minutes - including sitting and eating. A simple & wonderful experience.
  • SW
    Stephen Woerner
    Sep 24, 2025
    5.0
    Chipotle is my life
  • MW
    Moon Wave
    Sep 19, 2025
    1.0
    My review was deleted for telling the truth... I walked in at 10pm was told they had no rice left and wouldn't make more. The beans were solid like paste and the 4 pieces of chicken left looked like shoe leather. The dining area was filthy and all the employees were huddled behind the empty counter gossiping to each other. I told them this is disgusting, would you actually eat this??? And walked out. NEVER EAT HERE, WORST CHIPOTLE IN EXISTENCE. I am considering never eating at Chipotle again just because of the lack of standards at this location.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Cheat Lake offer?

Chipotle Cheat Lake offers customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 117 Foxtown Dr, Morgantown?

The restaurant is open every day from 10:45 AM to 11:00 PM.