Business Details
About
Mexican Restaurant
Chipotle Cheat Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.5
160 reviews
5 stars
71
4 stars
26
3 stars
17
2 stars
10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Feedback on food quality was mixed; some praised freshness and generous portions, while others complained about small portions and food safety issues.
Cleanliness
Many reviews highlighted cleanliness issues, with dirty dining areas and overflowing trash bins being common complaints.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
Management Issues
Several reviews pointed to poor management and staffing problems, with reports of employees being unhelpful and unresponsive to customer needs.
- ALAlex LimaDec 22, 20255.0i stopped by the chipotle on 117 foxtown road the other day and i was honestly suprised by how great everything was. i usually expect a long wait at these places but the line moved super fast and the workers were actually smiling and being helpfull. i got a carnitas bowl and the portion size was huge, they didnt skimp on the meat or the beans at all which i really apreciate. sometimes you go to chipotle and they act like the cheese is coming out of there own paycheck but the girl working the line gave me a solid handful without me even asking. the restaurant looked real clean too, including the drink station which is usually a mess at other spots i go to. the chips were perfectly seasoned and had that nice lime taste and they werent stale at all. i also noticed that even though they were busy with online orders they didnt make the people in line feel like they werent a priority. its hard to find a fast food place that gets the order right and has good energy but this location definitly nailed it. i will for sure be making this my regular go to spot when i want a burrito because the quality was just way better then what i am used to lately.
- CAChris AllsDec 18, 20252.0Who decided to cut the portions why still charging full price? This place is so inconsistent on portions that we are looking for other options for our take out nights.
- DMDaniel MillerDec 17, 20251.0Ordered a burrito, half the ingredients were left out. Tried to call the store to see if they'd remake, AI voice system sent me to customer service, customer service sent me back to the AI system when I asked to talk to someone in the store. Tried talking to the chatbot in the app. It apologized and gave me a coupon for a free drink then hung up on me. I hate the world now.
- JSJarrod SuttonDec 15, 20255.0This chipotle is absolutely undoubtedly the best chipotle within 2 states. Always fresh and good looking food
- PAPatrick AshleyNov 22, 20255.0I think this food isn't fabulous, high quality, made to order, fresh
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Cheat Lake offer?
Chipotle Cheat Lake offers customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 117 Foxtown Dr, Morgantown?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Morgantown, WV?
It is located at 117 Foxtown Dr, Monongalia, Morgantown, WV 26508, USA.
How can I order food from Chipotle Mexican Grill in Cheat Lake online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill have a rewards program for frequent customers?
Yes, Chipotle offers a rewards program called Chipotle Rewards where customers can earn free food and get exclusive offers.
How can I contact Chipotle Mexican Grill at Cheat Lake by phone or email?
You can call them at +1 304-244-5242 or email WV.4698.CheatLake@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Cheat Lake?
Nearby you can visit Starbuck's coffee shop, IHOP for breakfast and brunch, or Rhythm & Brews pub for drinks and entertainment.
Are there other fast food or Mexican restaurants close to Chipotle Cheat Lake?
Yes, McDonald's and Taco Bell are nearby fast food restaurants offering additional dining options in the area.
Are there convenient banking locations close to Chipotle in Cheat Lake?
Yes, United Bank, Clear Mountain Bank, and Huntington Bank are close by if you need banking services.
What social media channels can I follow for updates from Chipotle Mexican Grill?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets).